Coaching, Mentoring and Managing: A Coach Guidebook

(Steven Felgate) #1

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  1. Listening

  2. “Proactive” Mindset

  3. Effective Feedback

  4. Enthusiasm and Optimism

  5. Openness

  6. Humor


Flexibility


If you’ve been in your job awhile, chances are you could have
a tendency toward laxity, lethargy ... toward “routine.” And if a
coach is stuck in a rut, it could mean more rigidity in a leadership
style. As a coach, you may find the team is less successful.
Flexibility allows you to see change as a positive. It encourages
creativity and an openness for diversity.


Whenever you get a new team member, when someone on the
team has a new responsibility, if someone leaves, or a new
customer enters the picture, you have a change. The most
successful coaches are people who are flexible in responding to
these developments. They use different team strategies to succeed.
What’s an easy way to remain flexible? Being committed to
personal growth makes you a perfect role model for the people
you must mentor.


Helping


The willingness to work shoulder to shoulder with your team
in accomplishing goals ... assisting in any way you can ...
happens only as a result of your attitude. As the leader, you exist
to help the people who work for you. That should be your
professional mission. All too often, leaders don’t think that way.
They think that because they are leaders, their people are supposed
to be helping them. Sorry. Not true. The true role of the effective
coach is to assist team members in their successful efforts to
further department and company goals.


The Five-Step StaffCoaching™ Model

The longer you’re
in a job, the more
rigid you become.

Personal growth is
the only
guaranteed
rut-preventer!
Free download pdf