Leadership and Emotional Intelligence

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Subject Response Initial Coding In Vivo Coding Descriptive Coding
hear all of the points of view before making the decision. So I learned to do that better. There are
certain strategies that you use that from feedback from your employees that helps you to do a little bit
better. Now is that emotional intelligence? I just call that managing. But also – I have 5
grandchildren now and in many ways a large staff is not unlike raising children or grandchildren. You
learn each one’s strengths, each one’s weaknesses; you learn to pull out the best in people by getting to
know them. When I was younger I had a much more – you could see my temper – I don’t suffer
fools lightly, I still don’t. But I don’t scream and yell, I don’t holler, I don’t talk down to people.
I’ve nanything and I don’t think that women do it as much ever done that. I don’t think it gets you
as men. I think there are very big differences between female and male managers and getting
people to understand those differences. Deborah Tannen, I think she’s from the same university as
you, she wrote textbooks on how men and women hear things – how men and women communicate
things might want to look at her work later – I have read some of those books. You – people are
afraid to talk about it but I can’t tesaying that because it makes such a difference in the ll you without
way you behave. I did not choose to take on male characteristics to manage, I chose to my strengths
as well as their strengths (rest of sentence unintelligible). And you have to know the
differences.


(^)
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(^)
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(^) Bring out best
in people
Anger
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(^) Gender
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Gender
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Gender
points of view before making the decision. So I learned to do that
better.”
(^)
(^)
(^)
(^)
(^)
(^)
“I think there are very big differences between female and male managers and
getting people to understand those differences”
(^)
(^)
(^)
(^)
“I did not choose to take on male characteristics to manage”
(^)
(^)
(^)
(^)
(^) CONNECT
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EMOTION
(^) GENDER
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(^)
GENDER
(^)
(^)
(^) GENDER
R4 Well, I would say that obviously everybody matures as they grow up through their life. I think I became
more conscious of how my actions impacted other people and their perceptions of their relationships.
Maturity
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“everybody matures as they grow up”
“became more conscious of how my actions impacted other people and their
MATURITY
(^) EIOTHERS

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