what they wanted: they got a massive research effort that provided the basis for the future but even more
important ithe best people on this didn’t turn up anything. It’s t proved to the entire world that putting
not something you’d walk to the 7different kind of (device). Those guys were very -11 and buy a
cautious in how they recognized what we did. In their case, we knew it was for real because it bought
them more time, it bought them a more circumspect approach instead of doing something half-cocked
and coming up with a bad solution. It is absolutely true that 10 years earlier, had I been put into that
kind of a sthe afternoon, I would have been unprepared. ituation, both going in and dealing with
Absolutely.
Researcher: unprepared for what?
A5: for first of all what I consider a major shortcoming in the outcome. And second of all,
dealing with this guy sayinand this guy over here saying “we appreciate what g “wonderful job, guys”
you’d done”. These guys meant it. Didn’t put it quite as glowingly as these guys who didn’t. I can
deal with other one, it’s just really nice to recognize what each one means. Getting a swelled head when
you succeed is really easy. Just have to realize that it’s as good as your next success. These experiences
made a major difference.(^)
(^)
(^)
Reality
(^)
(^)
(^) EMPATHY
A7 Right. Sure. And I think the way I would like to answer that is to basically talk about a couple of
categories of experience and one is actually an experience and the other is a category of experience.
(^)
Categories of experience
(^)
EXPERIENCE
A8 Yeah, there was ... it’s been kind of a set of increments that have gone along the way because I
had the (3 second pause) I had a call it a luxury – the good fortune that I was – I don’t want to
(^)
(^)
(^)
(^)
(^)
(^)