Leadership and Emotional Intelligence

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We had dynamic within our group. We’re in – early on, I brought in ... we had a downtown DC,
but a highly professional staff, mostly PhDs. And what they roughly translates to all-White
supervisors; all Africansupport staff ... there’s always accusations about -American secretaries and
people don’t work hard, this and that. So we brought in an expert in EEO (Equal Employment
Opportunitypeople to do her study. She came to me and said ) matters. And she want to talk to
“(You have performance problems. Don’t confuse the name), you don’t have many EEO problems at all.
two.” I said “wel“what you have to do is declare it’s a new day, and l, what do you do?” She goes
what that means is what we used to do is what we used to do. That doesn’t matter anymore. This is
what we’re going to do from here forward. And this is what we expect. We expect everybody to carry
their own weight; we expect people to be honest; we’re going to do real performance evaluations, and
if you don’t perform you’re not going to last. And if you do perform, you’re going to be rewarded.” It all
sounded good. We htheme was “new day” and there were big banners ad an all-hands meeting and the
and everything else. Everybody was invigorated and loved it, and I thought it was fantastic because
I’m an optimist. How can you not be happy if this is a new day? Sounds like a politician: didn’t (name)
use that one? And the mistake I made, and I never really admitted it – I knew it but didn’t admit it –
was that there were two different versions of the new day. There was the narrowly focused new day:
one set of people thoufiring dead wood. And enough dead wood wasn’t ght “new day” was about
fired; they all got quite disgruntled. Whereas others thoughts new day was just broad-strokes which
could mean whatever you wanted it to mean. The


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Integrity
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Invigorated by fresh start
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(^) EIVALUE
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DEFINMOMENT
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