CHAPTER 21 COMMUNICATOR 115
Copyright © 2011 Wolters Kluwer Health | Lippincott Williams & Wilkins. Study Guide for Fundamentals of Nursing:a.Hearing
b.Taste
c.Sight
d.Touch
8.A nurse who “unblocks” and “clears”
congested areas of energy in a patient’s body
is applying the phenomenon known as:
a.“Unruffling” touch
b.Interpersonal touch
c.Tactile manipulation
d.Therapeutic Touch
9.A 36-year-old patient who underwent a hys-
terectomy 4 days ago says to the nurse, “I
wonder if I’ll still feel like a woman.” Which
of the following responses would most likely
encourage the patient to expand on this and
express her concerns in more specific terms?
a.“When did you begin to wonder about
this?”
b.“Do you want more children?”
c.“Feel like a woman.. .”
d.Remaining silent
10.When attending a staff meeting, a nurse is
participating in which of the following types
of communication?
a.Intrapersonal communication
b.Interpersonal communication
c.Small-group communication
d.Organizational communicationALTERNATE-FORMAT QUESTIONS
Multiple Response Questions
Circle the letters that correspond to the best
answers for each question.
1.Which of the following are parts of the
communication model identified by Berlo
(1960)? (Select all that apply.)
a.Stimulus
b.Encoder
c.Subscriber
d.Medium
e.Component
f.Process
2.Which of the following are levels of communi-
cation that the nurse engages in during
nursing practice? (Select all that apply.)a.Personal communication
b.Small-group communication
c.Organizational communication
d.Observational communication
e.Large-group communication
f.Interpersonal communication
3.Which of the following statements accurately
describe the functions of group dynamics?
(Select all that apply.)
a.Ideally, a group leader is selected, who alone
uses his or her talents and interpersonal
strengths to assist the group to accomplish
goals.
b.Effective groups possess members who elicit
mutually respectful relationships.
c.The group’s ability to function at a high
level depends on only the group leader’s
sensitivity to the needs of the group and its
individual members.
d.If a group member dominates or thwarts
the group process, the leader or other group
members must confront him or her to pro-
mote the needed collegial relationship.
e.In an effective group, power is used to “fix”
immediate problems without considering
the needs of the powerless.
f.In an effective group, members support,
praise, and critique one another.
4.Which of the following statements accurately
describe the roles of group members? (Select all
that apply.)
a.Task-oriented roles focus on the other
members of the group.
b.An information giver or seeker is taking on
a maintenance role.
c.Group-building roles focus on the well-
being of people doing the work.
d.A person who uses humor to relieve tension
in a group meeting is performing a self-
serving role.
e.Self-serving roles advance the needs of indi-
vidual members at the group’s expense.
f.A group member who pleads with other
members to lighten the workload on his
unit is performing a self-serving role.
5.Which of the following statements accurately
describe how various factors influence
communication? (Select all that apply.)LWBK696-C21_p114-121.qxd 9/2/10 9:33 AM Page 115 Aptara Inc