Internet Protocol (IP) network, 79, 85
Internet service providers (ISPs), 80, 209, 406, 583
Internet Society, 80
Internet Systems Consortium, 80
Internet telephony, 84
interorganizational systems, 189
interpreter, 44
intranet, 84–5, 213–15, 255, 256
defined, 84, 213
portal, 215
portlet, 214
RSS, 214
intraorganizational systems, 189, 223
Invoice Detail, 349
iPAD (Integrated Purchasing Agent’s Desk), 215
iPhoneSeesmartphones
iPod music player, 30
Iridium, 69
“islands” of automation, 383
ISM, Inc., 204
iSpit, 580
iStockAnalyst, 262
i2 Technologies, 218
Item Master table, 349
ItemDescription, 349
ItemName, 349
IT platform, defined, 43
IT platform decision at HH Gregg, 170–6
IT platform selection at IMT Custom Machine
Company, Inc., 116–27
IT project management. Seeproject management
IT trends, 2–4, 55–6, 90–1
iTunes music distribution service, 30, 589
J. C. Penney, 218–19
J. D. Edwards, 198
Jaguar supercomputer, 35
Javelin Strategy & Research, 584
JBoss Enterprise Portal Platform, 215
JDA Software Group, 218
Jefferson County School System, purchasing and
implementing a student management system,
328, 506–15
Jeopardy, 591
job control language (JCL), 41
John Deere, 215
Johnson Controls, 554
joint application design (JAD), 365, 373,
377–8
JUGENE supercomputer, 34
Juniper Networks, 77, 85, 90
Juno E-mail on the Web, 209
just-in-time (JIT) production, 217
704 Index
Kaiser Hospital, 567
Kasparov, Garry, 591
Keen, Peter G. W., 336, 337, 339
Kentucky Baptist Convention (KBC), 213
keychain drive, 24
Keyhole, 271
Kindle, Amazon product, 578
kiosks, 267
Kmart, 78
KMSSeeknowledge management system (KMS)
knowledge areas, Project Management Institute
(PMI), 411
knowledge management system (KMS), 237–41
defined, 237
field sales KMS, 240
within a pharmaceutical firm, 239–40
success of, 240–1
KnowledgeSEEKER, 226
KnowledgeSTUDIO, 226
Kodak, 215, 556
Kotter, John P., 425
Kuali Financial System (KFS), an open-source project,
328, 455–67
Ku-band transmission, 78LAN.Seelocal area networks (LANs)
Lands’ End (www.landsend.com), 187, 263, 266, 268
languages for computer programming. Seesupport
software.
languages for developing Web applications, 51–2
language translators, 43
assembler, 43
compiler, 44
object program, 43
source program, 43
laptop PC, 29
laser diode, 70
laws/regulations of information security, compliance
with, 567–9
Gramm-Leach-Bliley Act of 1999 (GBLA), 569
Health Insurance Portability and Accountability Act
(HIPAA), 569
PATRIOT Act, 569
Sarbanes-Oxley Act of 2002 (SOX), 567–9
leased lines, 78
Leavitt diamond, 334
legacy system, 548
legal issues involving IT, 575–91. See alsoInternet
identity theft, 583–5
intellectual property rights, 585–9
Lenovo, 29, 55, 68
Level 3 Communications, 80, 85
Levi Strauss North America, 266