Index 705make-or-buy decision, 391See alsomethodologies for
acquiring systems
make-or-buy decision at Baxter Manufacturing
Company, 442–8
manageable project size, 371
management information and decision support
(MIDS), 235
managerial support systems, 223–50
artificial intelligence (AI), 241
business intelligence systems (BIS), 234–7
data mining, 224–8
decision support system (DSS), 223–6
executive information sytems (EIS), 234–7
expert systems, 241–4
geographic information systems (GIS), 229–34
group support systems, 228–9
knowledge management systems (KMSs), 237–41
neural networks, 244–5
virtual reality (VR), 245–8
Manhattan Associates, 218
manufacturing administration, 216–17
Manufacturing Automation Protocol (MAP), 74, 217
manufacturing resources planning (MRP II), 215–7
Manugistics, 201, 218
Maritz Travel Company, 194
market basket analysis, 227
market segmentation, 227
Market Surveillance expert system, 242
marketing, 62, 89–90
markup languages, 48–9
Martin, James, 377, 382
Mary Morrison’s ethical issue, 518, 666–7
Massachusetts General Hospital’s Laboratory of
Computer Science, 243
massively parallel processing, 34
master data management (MDM), 105–6
MasterCard, 255, 580
material requirements planning (MRP), 36, 192, 215–7
Mathematica, Inc., 47
MaxFli Sales Force Automation System at BAT, the challenges
of local system design for multinationals, 647–59
Mazda Motor Corp, 337
McCaw Cellular, 70
MCI, 90
m-commerce, 256. See alsoe-business systems,
mobile computing
mechanical errors, 383
MedMined data mining software, 228
MegaFLOPS (MFLOPS), 27, 28, 30, 33
Meijer, Inc., 237
Mellon Bank, 244
Meridian Hospital System (MHS), Inc., deciding
which IT company to join, 518, 660–5Lewin, Kurt, 425
LexisNexis, 62
LG, 265
life-cycle development. Seesystems development life
cycle (SDLC)
light-emitting diode (LED), 70
Linden Lab, 248
LinkedIn, 82, 259, 570
LINPACK benchmark program, 27, 35
Linux operating system, 32, 42–3, 88, 193, 405, 587
Lisp, 242
Listserv, 81
local applications, 537. See alsoapplications software
local area networks (LANs), 30, 40, 60, 61, 72–6, 192
defined, 72
Ethernet, 73, 77, 80
higher-speed wired, 75–6
standards, 73, 88
wired, 73–4
wireless, 74–5
local data, 102
localvs.shared IS resources, 537
location intelligence, 234
Lockheed-Georgia Company, 235
Lockheed Martin, 69
logic bombs, 563, 564
logic errors, 383
logical data, 102
logical design. Seeinformation systems (IS) processes
and techniques, Logical-To-Be model
Logical-To-Be model, 341, 344–8. See alsoinformation
systems (IS) development processes and techniques
data dictionary/directory (DD/D), 346–7
data flow diagrams (DFDs), 345–6
data model, 346–7
entity-relationship diagram (ERD), 347
Long Term Evolution (LTE), 76
Los Alamos National Laboratory, 35
Lotus software. SeeIBM Software
low Earth orbit (LEO) satellites, 69
lowballing project costs, 418
machine language, 25
Macy’s, 231
magnetic ink character recognition (MICR), 20
magnetic tape unit, 24
mainframe computers, 33–4
maintain function, 107
maintenance, of systems, 368–9, 400
defined, 368
development resources devoted to, 369
release management, 369
ripple effect, 369