mesh topology, 71
message passing, 352
metadata, 97–8, 346
metadata repository, 105
MetaFrame software from Citrix Systems, 194
Metcalfe’s Law, 253
Methodologies for acquiring systems. Seeagile development
approach, make-or-buy decision, prototyping process,
purchased software packages, systems development life
cycle (SDLC)
microcomputers, 2, 29–30
Micro Focus, 54
Microsoft, 55–6, 68, 70, 80, 89, 90, 198, 206, 209, 238,
255, 351, 406, 541, 562, 565, 572, 587
Access, 39, 53
Active Server Pages (ASP, ASP.NET), 52
ASP, 101
Azure, 91
Bing, 82
C++, 49, 351
Dynamics CRM, 206
Excel, 38, 39, 40, 224, 235, 237, 361
Exchange, 209, 210, 214
Hotmail, 209
Internet Explorer, 40, 82, 254, 259
Mail, 209
MapPoint Web Service, 232
.NET, 50
Office, 27, 40, 207, 392, 406, 545
Office Communications Server, 210
Office Project, 41, 421
Office Publisher, 40
Office SharePoint Server, 210, 215, 229
Office suite, 2
Office Web Apps, 40
Outlook, 40, 209, 210
PowerPoint, 39, 40
SQL Server, 47, 53, 203
Trustworthy Computing program, 354
Visio, 39
Windows, 2, 30, 194, 195, 565
Windows 7, 27, 42, 545
Windows Live, 83
Windows Mobile, 31
Windows NT Terminal Server Edition, 194
Windows Server, 32, 43, 68, 88, 193
Windows Vista, 42, 545
Word, 38–9, 40
MicroStrategy, 47, 100, 203, 204, 361
Intelligence Server, 235
microwave, 68
middleware, 193
midrange systems, 30–2
706 Index
Midsouth Chamber of Commerce (MSCC), the role of the
operating manager in information systems, 10–16
Midsouth Chamber of Commerce (MSCC), cleaning
up an information systems debacle, 18, 177–85
Millennium Village Project, 243
minicomputers, 30
Mininova, 588
MIPS (millions of instructions per second), 27
mitigation strategies, 424
mixed on-site-offshore projects, 428
mobile computing, 2, 31, 243, 256, 544. See also
e-business systems, smartphones
mobile expert systems, 243
model/modeling.Seebusiness processes, data modeling
modems, 64
Modern Materials, Inc., a troubled project, 328, 498–505
modified SDLC approach, for purchasing, 392
modular architecture, 525
Monkeytown, Inc., 231
Mosaic browser, 254
Mossberg, Walter, 272
MOTIS, 87
Motorola, 31, 68, 69, 90
Mozilla Foundation, 40
MP3 files, 588
MRO (materials, repair, and operations) supplies, 261
MSN, 90
multilevel data resource management, 101–2
multiple user perspectives, 371
multiplexer, 71
multiprocessing, 42
multiprogramming, 41, 42
multitasking, 42
multithreading, 42
Mutual Benefit Life Insurance, 337–9
MyBase (U.S. Air Force), 248
MYCIN, 242
mySAP. SeeSAP
MySpace, 82, 259, 270, 271, 274
MySQL database management system, 405Napster, 587–8
National Aeronautics and Space Administration
(NASA), 228, 230
National Broadband Plan, 84
National Center for Education Statistics, 589
National Health Service (NHS), 426
National Peanut Research Laboratory, 242
National Program for IT (NPfIT), 426
National Science Foundation, 34, 61, 80, 254
natural languages, 48, 241
Nature Conservancy, 231
Navajo Nation, 243–4