WEB WORKSHEET
Use the workspace here to draft the attributes of an employee survey that you will be using
within your business unit or organization.
SECTION 4 TOOLS FORDESIGNINGPRODUCTIVEPROCESSES ANDORGANIZATIONS 137
Plan the survey process.
The primary purpose of this survey is to:
[☛2.3 Directional Statements, 2.6 Clarifying Purpose]
Secondary purposes include:
Steps you can take to maximize response rates:
Involve survey stakeholders early and often.
Steps you will take to continually sell the survey project:
[☛5.7 Stakeholder Groups]
How will you set employee expectations for the survey project?
Act on survey results and changes promptly.
How you will clarify and cross-validate the survey results?
Steps you will take to ensure managers act on survey results promptly and nondefensively:
[☛5.1 Change Equation]