TOOLS FOR LEADING

CHANGE

As if you didn’t already know it, change is a defining charac-

teristic of the early twenty-first century. Leadership gurus are

unanimous:

“...if you don’t change, you die.”

—Strategy guru C.K. Prahalad

“Business @ the speed of light.”

—Bill Gates

“...change is now happening exponentially.”

—Reengineering guru Michael Hammer

“We are, by any technical definition, operating out of control.”

—Systems guru Peter Senge

And, as a good transition to this chapter,

“You can’t stumble backwards into the future.”

—Charles Handy

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