Encyclopedia of Leadership

The authors of this book had 150-plus tools to organize into readable form for you, the read-

er. Using the affinity diagramming process, this is how the table of contents emerged.

PARTIAL

Leadership Development Competency Areas

HOW TO USE THIS LEADERSHIP TOOL

“The best way to have a good idea is to have a lot of ideas.”

—Linus Pauling, Nobel Prize Winner

Some hints for successful use of this tool:

• Keep the size of the group small.


• As in brainstorming, it is okay to ask for clarification during idea generation, but it is
  not okay to critique the idea.


• Enforce the rule of silence during grouping, but discuss ideas before creating a heading.


• Don’t agonize over the sorting. The point is not to achieve “truth,” but workable cate-
  gories.


• When one grouping becomes much longer than the others, think about subdividing
  the group.

SECTION 7 TOOLS FORPROBLEMSOLVING, DECISIONMAKING, ANDQUALITY 229

Big-Picture

Thinking

Systems

Thinking

Preparing a

Vision Statement

Values

Purpose

Strategic

Thinking

Sigmoid

Curve

Environmental

Scan

Strategic

Clients

Leading

Change

Change

Readiness

Getting Support

for Change

The “People

Side” of Change

Systemic

Change

Dealing with

Resistance

Creativity/

Innovation

Generating New

Ideas

Six-Hat

Thinking

Mind

Mapping

Affinity

Diagrams

Brainstorming