WEB WORKSHEET
Now think of situations in which affinity diagramming would be a helpful tool. Fill in the
matrix to get you started.
Copyright McGraw-Hill 2000. Original purchasers of this book are permitted to photocopy or customize this worksheet by downloading it from
http://www.books.mcgraw-hill.com/training/download.The document can then be opened, edited, and printed using Microsoft Word or other word processing
software.
RELATED LEADERSHIP TOOLS
6.8 Mind Mapping 7.7 Quality Tools 10.7 Getting Participation
6.9 Brainstorming 10.6 Group Leader Skills 10.10 Closure
FOR FURTHER ASSISTANCE
Brassard, Michael. The Memory Jogger Plus—Featuring the Seven Management and Planning Tools. Goal/QPC, 1996.
Mears, Peter. Quality Improvement Tools and Techniques. McGraw-Hill, 1995.
Tague, Nancy R. The Quality Toolbox. American Society for Quality, 1995.
230 SECTION 7 TOOLS FORPROBLEMSOLVING, DECISIONMAKING, ANDQUALITY
Description of the Situation:[☛7.1 Problem Framing]What would you suggest as the focal question?Which group members would you need at the meeting?[☛5.7 Stakeholder Groups]
How would you explain the need to use this tool?[☛9.7 Selling Wheel]
What would you suggest as ground rules for this group and situation?[☛10.8 Groundrules]