Copyright McGraw-Hill 2000. Original purchasers of this book are permitted to photocopy or customize this worksheet by downloading it from
http://www.books.mcgraw-hill.com/training/download.The document can then be opened, edited, and printed using Microsoft Word or other word processing
software.
RELATED LEADERSHIP TOOLS
8.1 Conversations 12.4 Feedback 13.1 Coaching
8.5 Metacommunicating 12.6 Confrontation 13.6 Attribution Theory
8.7 Active Listening 12.7 Dealing with Conflict 15.4 Ladder of Inference
FOR FURTHER ASSISTANCE
Irvine, David. Simple Living in a Complex World: Balancing Life’s Achievements.RedStone Ventures Inc, 1997.
Simon, Sidney B. Getting Unstuck: Breaking through Your Barriers to Change.Warner Books, 1989.
Simon, Sidney B. Vulture: A Modern Allegory on the Art of Putting Oneself Down,2nd ed. Values Press, 1991.
SECTION 12 TOOLS FORLEADINGRELATIONSHIPS 377
- What specifically do you want the person who will be receiving your feedback to do differently as a result of this
feedback? - What steps will you take to prepare the other person to hear your feedback?
- How will you work with and support the other person as he or she attempts to make the needed improvements?
[☛13.1 Coaching]- How can you provide this feedback so that it builds on, and improves, the working relationship you have with the
person who will be receiving this feedback? - How can you be sure that none of your own personal hang-ups are in this feedback?
[☛13.6 Attribution Theory, 15.6 Defenses]