- T. A. Stewart, “Knowledge Worth $1.25 Billion,” Fortune,
Nov. 27, 2000, p. 302. - Ibid.
- M. Schrage, “Sixteen Tons of Information Overload,” Fortune,
Aug. 2, 1999, p. 244. - “Top Companies for Leaders 2002,” Hewitt Associates, 2002.
Chapter Six, “The Real Work
of Knowledge Management”
- “Beyond the Precipice—amid Waves of Change: Strategic
Scouts Explore the Future,” ASAF Institute for National Secu-
rity Studies and the Air University, 2000. - For additional information, see I. Nonaka and H. Takeuchi,
The Knowledge-Creating Company: How Japanese Companies
Create the Dynamics of Innovation(New York: St. Martin’s Press,
1995); T. Davenport and L. Prusak, Working Knowledge
(Boston: Harvard Business School Press, 2000); and
T. Petzinger, The New Pioneers: The Men and Women Who are
Transforming the Workplace and the Marketplace(New York:
Simon & Schuster, 1999).
Chapter Seven, “Tangling with Learning Intangibles”
- Many of the ideas presented here on organization learning
capability come from work synthesized in A. Yeung, D. Ulrich,
S. Nason, and M. A. Von Glinow, Organization Learning
Capability: Generating and Generalizing Ideas with Impact(New
York: Oxford University Press, 1999).
Chapter Eight, “When Transferring Trapped Corporate
Knowledge to Suppliers Is a Winning Strategy”
- For monthly news updates on supplier and alliance method-
ologies, subscribe at http://www.lsegil.com or call (310) 556-
1778 for white papers and further information.
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