Chapter Nine, “Informal Learning”- M. A. Loewenstein and J. R. Spletzer, “Formal and Informal
Training: Evidence from the NLSY,” Research in Labor Economics,
1999, 18,402–438. This Bureau of Labor Statistics research was
also used in the Center for Workforce Development’s landmark
study on informal learning, “The Teaching Firm: Where Produc-
tive Work and Learning Converge” available from the Education
Development Center, http://www.edc.org - See “A World of Magnificent Maniacs: Learning at WD-40” at
http://www.thelearningmoment.net/cgi-bin/page.
cgi?articles2/articles/articles. - See, for example, E. Wenger and W. Snyder, “Learning in
Communities,” Learning in the New Economy,Summer 2000, at
http://www.linezine.com/7.2/index.htm - For a wellspring of information, see “The Encyclopedia of
Informal Education” at http://www.infed.org - See, for example, D. Grebow, “At the Water Cooler of Learn-
ing,” Transforming Culture: An Executive Briefing on the Power of
Learning,June 2002, at http:// http://www.darden.edu/batten/clc/
primer_articles.htm; and A. Rossett and K. Sheldon, Beyond the
Podium: Delivering Training and Performance to a Digital World
(San Francisco: Jossey-Bass/Pfeffer, 2001), pp. 210–227. - See, for example, R. Cross, N. Nohria, and A. Parker, “Six Myths
About Informal Networks—and How to Overcome Them,”
MIT-Sloan Management Review,Spring 2002, pp. 67–75. - For an extensive list of resources, learning styles assessments,
and tools to help you create an environment where informal
learning thrives, go to http://www.agelesslearner.com
Chapter Ten, “The Company as a Marketplace
for Ideas: Simple but Not Easy”- Transactions cost economists, such as Oliver Williamson and
David Teece, have written for many years about the choice
between efficient “external markets” and building “internal
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