- Ibid., p. 195.
- M. J. Darling, and C. S. Parry, From Post-Mortem to Living
Practice: An In-Depth Study of the Evolution of the After Action
Review(Boston: Signet Consulting Group, 2000), p. 8. - Ibid., pp. 15–21.
- Ibid., p. 21.
- W. G. Chase and H. A. Simon, “Perception in Chess,”
Cognitive Psychology,1973, 4,55–81. - J. A. Horvath, “Tacit Knowledge in the Professions,” in
R. J. Sternberg and J. A. Horvath (eds.), Tacit Knowledge in
Professional Practice(Mahwah, N.J.: Erlbaum, 1999), p. ix. - Sternberg and Horvath, Tacit Knowledge.
- G. A. Miller, “The Magical Number Seven,” Psychological
Review,1956, 63 (2), 81–97. - M. Gladwell, The Tipping Point: How Little Things Can Make a
Big Difference(New York: Little, Brown, 2000). - R.I.M. Dunbar, “Neocortex Size as a Constraint on Group Size
in Primates,” Journal of Human Evolution,1992, 20,469–493;
R.I.M. Dunbar, Grooming, Gossip, and the Evolution of Language
(Cambridge, Mass.: Harvard University Press, 1996). - Gladwell, Tipping Point,p. 179.
- Ibid.
- Ibid., pp. 183–187.
- D. Wegner, “Transactive Memory in Close Relationships,” Jour-
nal of Personality and Social Psychology,1991, 61,923–929; D.
Wegner, “Transactive Memory: A Contemporary Analysis of the
Group Mind,” in B. Mullen and G. Goethals (eds.), Theories of
Group Behavior)New York: Springer-Verlag, 1987), pp. 200–201.
Chapter Twenty-Five, “Leadership
and Access to Ideas”
- See D. Cohen and L. Prusak, In Good Company: How Social
Capital Makes Organizations Work(Boston: Harvard Business
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