Basic Marketing: A Global Managerial Approach

(Nandana) #1

Perreault−McCarthy: Basic
Marketing: A
Global−Managerial
Approach, 14/e


Back Matter Notes © The McGraw−Hill
Companies, 2002

Notes 763

2001, p. 1Bff.; “Eyes on the Prize,” American Demographics, November
2000, pp. 48–49; “Cyber Sweat,” Brandweek, June 19, 2000, p. 38; “Aim-
ing to Please Women,” USA Today, June 10, 1999, p. 1Bff.; “Women’s
Site iVillage Woos Busy Female Fitness Buffs,” Advertising Age, May 3,
1999, p. S26; “Soap and Diaper Makers Pitch to Masses of Web Women,”
The Wall Street Journal,July 20, 1998, p. B1ff.; “Gillette’s New Strategy Is
to Sharpen Pitch to Women,” The Wall Street Journal,May 11, 1998, p.
B1ff.; “Born to be Mild, or Wild?” Brandweek,March 16, 1998, pp. 22–23;
“Advertisers Target Women, but Market Remains Elusive,” Advertising
Age,November 10, 1997, p. 1ff.; Patricia Braus, “The Mother Market,”
American Demographics,October 1996, pp. 37–41; “GM Looking to Woo
Developing Clout of Females,” Advertising Age,June 17, 1996, p. 39;
Gerry Myers, “Selling a Man’s World to Women,” American Demograph-
ics,April 1996, pp. 36–41; “High-Tech Marketers Try to Attract Women
without Causing Offense,” The Wall Street Journal,March 17, 1994,
p. B1ff.
27.For more on the changing nature of families, see “In 24-Hour Work-
place, Day Care Is Moving to the Night Shift,” The Wall Street Journal,
July 6, 2001, p. A1ff.; Rebecca Gardyn, “Granddaughters of Feminism,”
American Demographics, April 2001, pp. 42–47; “High-Tech List for India’s
Women,” The Wall Street Journal,November 1, 2000, p. B1ff.; “Net Lets
Japanese Women Join Work Force at Home,” The Wall Street Journal,Feb-
ruary 29, 2000, p. B1ff.; “The New Debate Over Working Moms,”
Business Week,September 18, 2000, pp. 102–16; “Mommy, Do You Love
Your Company More Than Me?” Business Week,December 20, 1999, p.
175; “More Dads Raise Families without Mom,” The Wall Street Journal,
October 3, 1997, p. B1ff.; “Ads that Portray Women,” USA Today,Sep-
tember 9, 1996, p. 4B; “In Fitful Pursuit of American Women,” Advertising
Age,January 8, 1996, P. S4ff.; “Narrowcast in Past, Women Earn Revised
Role in Advertising,” Advertising Age,October 4, 1993, p. S1ff.; “Stay-at-
Home Moms Are Fashionable Again in Many Communities,” The Wall
Street Journal,July 23, 1993, p. A1ff. For more on changing food habits,
see “Skip the Tofu—More Americans Tear into Steaks,” The Wall Street
Journal,March 8, 2001, p. B1ff.; “Food Industry Battles for Moms Who
Want to Cook—Just a Little,” The Wall Street Journal,March 7, 2001, p.
A1ff.; “Personal Chefs Are No Longer Just for the Rich,” USA Today,
February 9, 2001, p. 1Aff.; “Can Tyson Fight ‘Chicken Fatigue’ with Pork,
Beef?” The Wall Street Journal,January 10, 2001, p. B1ff.; “Takeout Turkey
on More Tables as Cooks Relax,” The Wall Street Journal,November 24,
2000, p. A11ff.; “Bring on the Junk Food,” Newsweek, July 10, 2000, p. 44;
“Breakfast Eats Time, So Workers Gobble at the Office,” USA Today, June
22, 2000, p. 6B; “Stewing in a Tough Market: Beef Industry Hopes New
Ideas...,” USA Today, July 8, 1999, p. 1Bff.; “On the Run,” Advertising
Age, August 24, 1998, p. 1ff. For more on poverty of time, see “Can
Workplace Stress Get Worse?” The Wall Street Journal,January 16, 2001,
pp. B1ff.; “Telecommuters’ Lament,” The Wall Street Journal,October 31,
2000, p. B1ff.; “The Price of Speed,” USA Today, August 3, 2000, p. 10D;
“Why Everyone Is So Short-Tempered,” USA Today, July 18, 2000, p.
1Aff.; “The End of Leisure,” American Demographics, July 2000, pp. 50–56;
“Home Is Where the Office Is,” American Demographics, June 2000, pp.
54–60; “Surviving Commuting,” American Demographics, July 1998, pp.
51–55. See also Eric Panitz, “Marketing in a Multicultural World: Ethnic-
ity, Nationalism and Cultural Identity,” Journal of the Academy of
Marketing Science, Spring 1997, pp. 169–71; Victoria D. Bush and Thomas
Ingram, “Adapting to Diverse Customers: A Training Matrix for Interna-
tional Marketers,” Industrial Marketing Management, September 1996, pp.
373–83.
28.Available from World Wide Web: <http://www.enrononline.com>;
“The Power Party May Be Winding Down,” Business Week,July 9, 2001,
p. 42; “Enron Powers Ahead with Online Marketplaces,” Investor’s Busi-
ness Daily, May 23, 2001, p. A7; “In Era of Deregulation, Enron Woos
Regulators More Avidly Than Ever,” The Wall Street Journal,May 18,
2001, p. A1ff.; “Is Enron Overpriced?” Fortune, March 5, 2001, pp.
122–26; “Power Play,” Business Week,February 12, 2001, pp. 70–80;
“Enron Switches Signals in India,” Business Week,January 8, 2001, p. 58;
“The Power Brokers,” Ecompany, January/February 2001, pp. 116–24;
“The World’s Most Admired Companies,” Fortune, October 2, 2000, pp.

183–97; “From Sleepy Utility to Online Turbotrader,” Business Week
E.Biz(Special Report: Web Smart 50), September 18, 2000, p. EB46;
“Gridlock on the Power Grid,” Business Week,August 28, 2000, pp.
48–49; “Enron Electrified,” Business Week E.Biz, July 24, 2000, pp.
EB54–EB58; “Reinvent Your Company,” Fortune, June 12, 2000, pp.
98–118; “The Power Merchant,” Fortune, April 17, 2000, pp. 148–60;
“Online Utilities Charge Up,” Business Week,April 17, 2000, pp. 176B-J;
“The Power of Choice,” USA Today, March 24, 2000, p. 1Bff.; “Enron
Takes Its Pipeline to the Net,” Fortune, January 24, 2000, pp. 127–30;
“Virtual Utilities Peddle Power Over the Web,” The Wall Street Journal,
January 6, 2000, p. B1ff.; 2000 Annual Report, Enron; “The Marketing of
Power,” American Demographics, September 1997, pp. 59–63; “For Sale:
Environmentally Correct Electricity,” The Wall Street Journal,July 23,
1997, p. B1ff.; “Power Struggle: Deregulation Sparks Marketing Battle,”
The Wall Street Journal,March 13, 1996, p. B1ff.
29.Frank R. Bacon, Jr., and Thomas W. Butler, Jr., Planned Innovation,
rev. ed. (Ann Arbor: Institute of Science and Technology, University of
Michigan, 1980).
30.Paul F. Anderson, “Marketing, Strategic Planning and the Theory
of the Firm,” Journal of Marketing,Spring 1982, pp. 15–26; George S.
Day, “Analytical Approaches to Strategic Market Planning,” in Review of
Marketing 1981,ed. Ben M. Enis and Kenneth J. Roering (Chicago:
American Marketing Association, 1981), pp. 89–105; Ronnie Silverblatt
and Pradeep Korgaonkar, “Strategic Market Planning in a Turbulent
Business Environment,” Journal of Business Research,August 1987, pp.
339–58.
31.Richard N. Cardozo and David K. Smith, Jr., “Applying Financial
Portfolio Theory to Product Portfolio Decisions: An Empirical Study,”
Journal of Marketing,Spring 1983, pp. 110–19; Yoram Wind, Vijay Maha-
jan, and Donald J. Swire, “An Empirical Comparison of Standardized
Portfolio Models,” Journal of Marketing,Spring 1983, pp. 89–99; Philippe
Haspeslagh, “Portfolio Planning: Uses and Limits,” Harvard Business
Review,January–February 1982, pp. 58–73.
32.Keith B. Murray and Edward T. Popper, “Competing under Regula-
tory Uncertainty: A U.S. Perspective on Advertising in the Emerging
European Market,” Journal of Macromarketing,Fall 1992, pp. 38–54;
“Inside Russia—Business Most Unusual,” UPS International Update,
Spring 1994, p. 1ff.; “Freighted with Difficulties,” The Wall Street Journal,
December 10, 1993, p. R4; “Russia Snickers after Mars Invades,” The
Wall Street Journal,July 13, 1993, p. B1ff.; Michael G. Harvey and James
T. Rothe, “The Foreign Corrupt Practices Act: The Good, the Bad and
the Future,” in 1983 American Marketing Association Educators’ Proceed-
ings,ed. P. E. Murphy et al. (Chicago: American Marketing Association,
1983), pp. 374–79.
33.“Sensitive Export: Seeking New Markets for Tampons, P&G Faces
Cultural Barriers,” The Wall Street Journal,December 8, 2000, p. A1ff.;
“Pizza Queen of Japan Turns Web Auctioneer,” The Wall Street Journal,
March 6, 2000, p. B1ff.; “What Makes Italy Easier?” Going Global—Italy
(supplement to Inc.), 1994; “Jean Cloning,” Brandweek,May 30, 1994,
pp. 15–22; “Double Entendre: The Life and the Life of Pepsi Max,”
Brandweek,April 18, 1994, p. 40; “Global Ad Campaigns, After Many
Missteps, Finally Pay Dividends,” The Wall Street Journal,August 27,
1992, p. A1ff.; Kamran Kashani, “Beware the Pitfalls of Global Market-
ing,” Harvard Business Review,September–October 1989, pp. 91–98.

Chapter 5
1.Available from World Wide Web: <http://www.schwab.
com>; “Advertisers Are Cautious as Household Makeup Shifts,” The
Wall Street Journal,May 15, 2001, p. B1ff.; “Schwab, Going Upscale,
Steps on Some Toes,” Business Week,December 11, 2000, p. 112; “Bro-
kers Are from Mars, Women Are from Venus,” Business Week,December
4, 2000, p. 158; “Multicultural Marketing,” Advertising Age(Special
Report), November 30, 2000, pp. S1–12; “The Best Way to Trade
Stocks,” The Wall Street Journal(Special Report: The Internet), Novem-
ber 27, 2000, p. R6ff.; “Online Brokerages Go from Clicks to Bricks,”
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