Bessant, J, Caffyn, S, Gilbert, J and Harding, R (1994) Rediscovering continuous
improvement, Technovation, 14 (3), pp 17–29
Bevan, S, Barber, L and Robinson, D (1997) Keeping the Best: A practical guide to
retaining key employees, Institute for Employment Studies, Brighton
Bevan, S and Thompson, M (1991) Performance management at the cross roads,
Personnel Management, November, pp 36–39
Bibbings, R (2003) Hearsay and heresy, The RoSPA Occupational Health and Safety
Journal, July, pp 51–52
Billson, I (1998) How just-in-time training can support business-led competency
development, Competency, Spring, pp 21–24
Birchall, D and Lyons, L (1995) Creating Tomorrow’s Organisation, Pitman, London
Blackburn, R M and Mann, R (1979) The Working Class in the Labour Market,
Macmillan, London
Blackler, F (1995) Knowledge, knowledge work and experience Organization Studies,
16 (6), pp 16–36
Blake, P (1988) The knowledge management explosion, Information Today, 15 (1), pp
12–13
Blake, R and Mouton, J (1964) The Managerial Grid, Gulf Publishing, Houston
Blake, R, Shepart, H and Mouton, J (1964) Breakthrough in Organizational Develop-
ment, Harvard Business Review, 42 , pp 237–58
Blinkorn, S and Johnson C (1990) The insignificance of personality testing, Nature,
348 , pp 20–27
Bloom, M and Milkovich, G T (1998) Rethinking international compensation,
Compensation and Benefits Review, April, pp 17–27
Blyton, P and Turnbull, P (eds) (1992) Reassessing Human Resource Management,Sage
Publications, London
Bontis, N (1996) There’s a price on your head: managing intellectual capital strategi-
cally,Business Quarterly, Summer, pp 4–47
Bontis, N (1998) Intellectual capital: an exploratory study that develops measures and
models, Management Decision, 36 (2), pp 63–76
Bontis, N, Dragonetti, N C, Jacobsen, K and Roos, G (1999) The knowledge toolbox: a
review of the tools available to measure and manage intangible resources, European
Management Journal, 17 (4), pp 391–402
Boudreau, J W (1988) Utility analysis, in Human Resource Management: Evolving roles
and responsibilities, ed. L Dyer, Bureau of National Affairs, Washington, DC
Bower, J L (1982) ‘Business policy in the 1980s, Academy of Management Review, 7 (4),
pp 630–38
Bowey, A (1982) The Effects of Incentive Pay Systems, Department of Employment,
Research Paper 36, DOE, London
References ❚ 915