there are 3 categories of eligibility. By January 1, 2014, eligibility application
processes must include independent appeal processes to review decisions within
30 days of receiving the appeal. Procedures must be developed to provide
temporary services for emergencies or on compassionate grounds. Other
requirements relate to fee parity between conventional and specialized
transportation service providers, co-ordinating services between para transit
providers in regions that are geographically connected, booking procedures, and
service delays. Para transit providers are prohibited from restricting the number
of trips a person with a disability can request or implementing any policies or
procedures that would unreasonably limit the availability of the service. As of
January 1, 2012, companions and children must be permitted to travel with a
person with a disability unless this would result in denial of service to another
person with a disability.
Public school boards must ensure that accessible school transportation services
for students with disabilities are integrated with regular services. Where this is
not possible or safe, as determined by the school board, alternate accessible
transportation must be provided. By January 1, 2014, boards must, in
consultation with parents or guardians, develop individual school transportation
plans for each student with a disability that detail the student’s transportation
needs and how these needs will be met by the Board.^35
Hospitals, colleges and universities that provide transportation services must
provide accessible vehicles or equivalent services, upon request of a person with
a disability.^36
Municipalities that license taxicabs must ensure that taxi owners and operators
do not charge higher or additional fares to passengers with disabilities. Taxis
may not charge fees for storing mobility aids and devices. Municipalities must
(^35) Ibid at s 75.
(^36) Ibid at s 76.