SMRP BoK Review Workbook

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Understanding the Process at OSB

Review what pillar 2 means to the group. Any significant changes? Discuss.

So what aspects of pillar 2 do you think the OSB Mill used in their journey?

Review Pillar 2 parts of case study:

▪ Identification of processes losses

▪ Quantifying processes losses

▪ Prioritization of processes losses

▪ Application of RCA

▪ Identification of solutions

▪ Determining ROI of implemented solutions

As you can begin to see, there is a blending of pillars and they do not act

alone.

Discussion on the importance of understanding variation in the process and

determining the root cause of the issue.

How do you determine the root cause of issues in your organization?

NOTES:

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