leadership and motivation in hospitality

(Nandana) #1

Interpreting Employee Attitudes


To interpret the content and generate an identity for the new Employee Attitudes
construct, the nature of remaining indicators variables is considered in terms of
both how they relate to each other and each indicator’s originating construct - Job
Satisfaction (JS), Affective Organisational Commitment (AOC) and Work Meaning
(ME).


Three interpretations are proffered based on the range of approaches to
categorising the five indicators shown in Figure 7 - 12 :


 interpretation (A) highlights a satisfaction component and a positive affect
component;
 interpretation (B) highlights the discrete aspects of ‘positive affect’; and
 interpretation (C) relates the new construct back to Wollack et al.’s (1971)
Work Meaning concept by highlighting the substantive content of each of the
ME indicators.


Interpretation A
I am generally satisfied with my job (ME) Job satisfaction
(General)


I am satisfied with the daily work tasks (JS) (^) (Specific)
I enjoy going to work (ME)
I am emotionally attached to the company (AOC) Positive affect
My job provides me with positive social status (ME)
Interpret B
I am generally satisfied with my job (ME) Job satisfaction
(General)
I am satisfied with the daily work tasks (JS) (^) (Specific)
I enjoy going to work (ME) Enjoyment
I am emotionally attached to the company (AOC) Emotional attachment
My job provides me with positive social status (ME) Social Status
Interpretation C
(relating the findings back to Wollack et al.’s 1971 Work Meaning concept)
I am generally satisfied with my job (ME1) Pride in Work: Satisfaction
Pride in work: Enjoyment
Social Status of Job
I enjoy going to work (ME3)
My job provides me with positive social status (ME6)
I am emotionally attached to the company (AOC) Emotional attachment
I am satisfied with the daily work tasks (JS) Satisfaction with job tasks


Figure 7-12 Interpretations for the Employee Attitudes construct

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