Human Resources Management for Public and Nonprofit Organizations

156 Human Resources Management for Public and Nonprofi t Organizations

Exhibit 6.2. Structured Task Questionnaire

For each question, three responses are required:

A. Indicate the frequency with which this function is performed in this position.

B. Indicate how important this function is to the position.

C. Indicate whether knowledge of this function is essential for a newly hired

employee in this position.

AB C

Frequency Importance Knowledge

0 = Never

1 = Rarely

2 = Sometimes

3 = Often

4 = Very Often

0 = Not applicable

1 = Not important

2 = Somewhat important

3 = Important

4 = Very Important

0 = Not required for job

1 = Essential for newly hired

employee

2 = Not essential at hiring; can be

learned on the job

TYPING

ABC

Frequency Importance Knowledge

0 1 2 3 4 0 1 2 3 4 0 1 2

Type/keyboard letters from handwritten rough drafts.

Type/keyboard letters to students, faculty, staff, applicants, or outside individu-

als or companies.

Type/keyboard inventory reports or budget reports.

Type/keyboard monthly status reports.

Type/keyboard general offi ce forms (such as purchase requisitions, work orders,

travel vouchers, printing requisitions).

Type/keyboard course materials, transparencies, syllabi, or tests for faculty.

Compose various letters and memos without written or verbal instructions. Com-

pose letters and memos from simple written outline of verbal instructions.

Proofread for spelling, grammar, and punctuation on all correspondence and

reports.

Type/keyboard or edit manuscripts or drafts for supervisor.

10. Prepare manuscripts for publication, including correction of errors and consul-
    tation on other editing matters.


11. Lay out format and spacing for tables, charts, or other illustrations in preparation
    for typing.

1.

2.

3.

4.

5.

6.

7.

8.

9.