444 Subject Index
Grady Memorial Hospital, 44
Graphic Artists Guild, 365
Gratz v. Bollinger, 81, 82
Green, McDonnell Douglas v., 66
Green-circled positions, 262
Grievance arbitration, 357–358
Growth needs, defi ned, 219
Grutter v. Bollinger, 81
Guerra, California Federal Savings
& Loan Association v., 61
Guggenheim, the, 365
Guidestar, 186 , 254
H
Harborview Medical Center, 317
Hard Truths/Tough Choices (National
Commission on the State and
Local Public Service), xix
Hardison, Trans World Airlines,
Inc. v., 59
Harris v. Forklift Systems, 97
Hatch Act, 76–77
Hawaii Labor Relations Board, 357
Head Start programs, 117, 276, 344
Healey v. Southwood Psychiatric
Hospital, 58–59
Health benefi ts services,
outsourcing, 36
Health care facilities, unions and,
363, 366–367
Health care reform, market-
based, 368
Health coverage costs, 285
Health information system (HIS), 374
Health Insurance, 293–295
Health Insurance Portability
and Accountability Act
(HIPAA), 294
Health maintenance organizations
(HMOs), 293
Health Research and Educational
Trust, 285
Health savings accounts, 293
Help America Vote Act (HAVA), 317
Hewlett Packard, 104
H-IB visas, 188–189
Hibbs, Nevada Department of
Human Resources v., 65
Hicks, St. Mary’s Honor Center
v., 67
Hierarchy of needs, 219
High standards and ethical
behavior, defi ned, as a
leadership competency, 328
High-deductible health plans
(HDHP), 293
Hillsborough County Sheriff ’s
Offi ce, 113
Hispanic Americans by the Number
(12/19/07), 24
Hispanic Task Force, 94–95
Hispanics: among New York City
police cadets, 90; as city
managers, number of, 91; and
diversity management, 94–96;
and educational challenges, 26,
27; and employment testing,
195, 199; and glass ceilings,
91; population fi gure for, 24;
poverty rate for, 8; recruitment
and career development of, 72
Holiday pay, 295
Homosexuals, issues facing. See
Sexual orientation
Honesty tests, 195, 197
Honesty/integrity, defi ned, as a
leadership competency, 331
Hope Credit, the, 297
Hopwood et al. v. State of Texas et
al., 82–83
Hospice, 318
Hospital unions, 363, 366
Hostile environment harassment,
97, 111
Hot cargo agreements, defi ned, 341
HR: An Occupation in
Transition, 35
HRO Today, 36
Human Capital: A Guide for Assessing
Strategic Training and Development
Efforts in the Federal Government
(GAO), 38
Human Capital: Federal Workforce
Challenges in the 21st Century
(GAO), 38
Human Resource Competency
Study, 34
Human resources committees,
described, 21
Human resources information
systems (HRIS): and
forecasting, 41–42;
outsourcing, 37; questions
and activities involving,
394; strategic application of,
389–390; uses of, described,
383–388
Human resources management
(HRM): changing role
of, 33–36; conclusion on,
27–28; defi ned, 3; electronic,
388–389; evolution of, 4; and
exercise involving leadership
search, 29; as a leadership
competency, defi ned, 333 ;
and management-level
systems, 379; and the new
public service, 22–23; and
the nonprofi t sector, 11–22;
outsourcing of, 36–37, 388;
overview of, 3–4; and the
public sector, 5–11; questions
and activities on, 30;
regulations and responsibilities
of, codifi cation of, 8; today’s
context for, 23–27. See also
Strategic human resources
management (SHRM)
Human resources planning:
described, 39–46; and use of
human resource information
systems, 384
Human Service Career Network, 186
Human service programs,
dismantling of, effect of,
362–363
Hygiene, environment, and
maintenance factors,
described, 221
I
IBM, 104
ICMA Newsletter, 283
Idealist.org, 32, 214
Illegal Immigration Reform
and Immigrant Responsibility
Act, 188
Illegal separation of powers, 358, 359
Illegal topics of bargaining,
353–354
Illinois Municipal Code, 7
Illinois State Labor Relations
Board, 347
iMentor, 122
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