Subject Index 445Immigrant police cadets, diversity
among, extent of, 89–90
Immigration Reform and Control
Act, 63–64, 188
Impasse resolution, 354–355
Implied contract exceptions, 79–80
In-basket tests, 193, 208
Incentive services, outsourcing, 37
Incentives: defi ned, 218; examples
of, 211; fi nancial, and
motivation, 245; group, 242,
245; types of, described,
133–134
Inclusiveness, cultural diversity
and, defi ned, as a leadership
competency, 328
Incumbent board members,
evaluating, 135, 136
Incumbent employees: hiring
individuals who possess
different KSAOCs from those
of, 181; location and number
of, consideration of, in job
analysis, 159; preference for, in
fi lling vacancies, 182, 183
indeed.com, 186
Independence-National Education
Association v. Independence
School District, 360
Independent contractor status, 288
Independent sector, the, 20–21
India, outsourcing to, 388
Individual Differences and Behavior in
Organizations (Murphy), 204
Industrial-organizational
psychology, 4
Infl uencing/negotiating, defi ned, as
a leadership competency, 333
Information, essential, performance
evaluations providing, 216–217
Information technology (IT):
advances in, changes
resulting from, 164, 373–374,
396–397; capabilities of, 376;
conclusion on, 390–391;
for e-government, 10;
exercises involving, 392,
393; and human resources
management, 388–389;
and organizational change,
376–377; and outsourcing,
37; overview of, 373–375;questions and activities on,
394; and repetitive/routine
tasks, 376, 399; resource
policies covering, 381–383;
and strategic human resources
management, 389–390; and
systems design, 380–381; and
types of systems, described,
378–380; understanding the
systems of, 375–376. See also
E-mail; Human resources
information systems (HRIS);
Internet, the
Innovation and creativity, defi ned, as
a leadership competency, 330
Instrumentality, defi ned, 222
Insurance, 135
Integrity tests, 195
Integrity/honesty, defi ned, as a
leadership competency, 331
Intel, 392
Intelligence: business, increasing,
390; emotional, 206; having
more than one, 205; practical,
204–205; social, 206;
testing, 197
InterAction, 142
Interest arbitration, 355–356
Interest inventories, 192
Intergovernmental Personnel Act, 7
Interim volunteers, 123
Intermittent observation method,
229–230
Internal consistency measure, 200
Internal equity, 255–258
Internal recruitment, 182–183
Internal Revenue Code, 11, 182, 291
Internal Revenue Service (IRS), 11,
15 , 18 , 288, 293, 297
International Brotherhood of the
Teamsters, 363
International City/County
Management Association
(ICMA), 208, 228, 229, 317,
318–319, 338
International City Manager’s Association
(ICMA) Newsletter, 185
International Personality Item
Pool, 175
International Personnel
Management Association for
Human Resources(IPMA-HR), 35, 38, 266,
269, 319
International Union United
Automobile, Aerospace and
Agricultural Implement
Workers of America (UAW),
348, 365, 367
Internet applicant rule, 187
Internet, the: conducting business
with volunteers via, 123;
innovative use of, 373; and
organizational change, 377;
recruiting via, 185, 186 ,
187, 188, 214, 388; resource
policies covering, 381, 383;
screening applicants via, 191,
388–389; training via the, 389;
volunteering via, 121–122. See
also E-mail
Internet-based services: human
resource, question involving,
393; outsourcing, 37
Interpersonal skills, defi ned, as a
leadership competency, 333
INTERPOL-U.S. Central
Bureau, 345
Interviews, conducting: in a job
analysis, 154, 157–158, 159; to
screen applicants, 197–199
Intranets, resource policies covering,
381, 383
Intrinsic rewards, defi ned, 119,
129, 216
Involuntary affi rmative action,
69, 70
Iowa Public Employee Relations
Act, 354
IPMA Newsletter, 283
IPMA-HR Nonprofi t Times, 185
IQ tests, 197. See also IntelligenceJJ. P. Morgan, 104
Jackson Board of Education,
Wygant v., 83
James Dale, Boy Scouts of America
and Monmouth Council et al.
v., 102–103
Jessie Smith Noyes Foundation, 290
Jewish Board of Family and
Children’s Services, 93–94, 96bindsub.indd 445bindsub.indd 445 11/12/08 8:56:48 PM11/12/08 8:56:48 PM