Other than financial payments, any words of recognition could be
reinforced by giving:
- time off (with pay)
- tickets for an event or dinner out
- small gift
- special project of importance
- a change in job title.
It is a good idea to back up words of praise or recognition with some
tangible gift.
Find out what is going on, share praise received with subordinates,
and say thank-you more often, because people really value positive
recognition and are motivated by it.
Know people’s names – that is the basic form of recognition!
Summary and six-month follow-up test
To draw the best out of people you need to:
- be motivated yourself
- select people who are already motivated
- set challenging but realistic targets
- remember that progress motivates
- treat each person as an individual
- provide fair rewards
- give recognition.
174 The John Adair Handbook of Management and Leadership