The John Adair Handbook of Management and Leadership

Chapter 8: Communication and presentation 195

Meetings are groupings of people and can develop their own

personality. It can help to understand the personality of a particular

grouping by reference to group:

• conformity


• values


• attitude to change


• prejudice
  •power.
  So that the method of running the meeting and making it effective
  depends on understanding and overcoming problems posed by the
  group personality.

Within your organisation

Organisations have a degree of permanence, hierarchy and formal

communication. Informal communication supplements the formal

communication that is needed in organisations.

The content of communication in organisations should be (in

relation to):

1 The task:

• the purpose, aims and objectives


• plans


• progress and prospects
  2 The team:


• changes in structure and deployment


• ways to improve team work


• ethos and values
  3 The individual:


• pay and conditions


• safety, health and welfare


• education and training