energ y-saving LED lighting
throughout the property,
water-saving limiters
in all shower heads and
eco-friendly housekeeping
products, to no bleach in
flushing water (ozone is used in
the main water tank), day/night
modes in the corridors, a “Waste Wise”
food waste programme and a switch to
paperless soft copy information updates to residents.CONCRETE AMENITIES
Technolog y and environmental protection may be seen
as indispensable by luxury serviced residence operators
these days, but they also recognise that having top-
quality concrete amenities such as quality in-house
restaurants and leisure facilities is crucial to wooing
those more discerning guests.
“What serviced residences’ guests look for is
f lexibility – the ability to stretch out and feel
comfortable just like being at home, and the confidence
that facilities and services offered by a professionally
trained hotel team are there if and when they need
them,” says Douglas Martell, president and CEO of
Onyx Hospitality Group.
The Onyx Hospitality Group operates the luxury
Oriental Residence Bangkokin Thailand. This
145-residence property, situated along Wireless Road
in the Thai capital’s business and embassy district,
is equipped with two restaurants serving local andWestern cuisines; a Play Deck comprising a 24-hour
fitness centre, an open-air swimming pool with
cabanas, and a poolside bar; as well as four functions
rooms for meetings and events.
Singapore-based Frasers Hospitality Group also has
properties outfitted with a range of facilities in its serviced
residences portfolio. Some of them even have facilities
rarely found in other hotels or serviced apartments,
The newly opened 115-unitFraser Residence
Orchardin Singapore, which opened in April, has an in-
house aqua g ym, a sky garden for residents to unwind, as
well as a barbecue and teppanyaki pavilion.
AtFraser Suites Shenzhenin southern China, guests
have access to a snooker room, media room, meditation
room, exercise studio with yoga and pilates classes, Kids
Playzone, rooftop infinity pool, sky bar – and even a golf
simulator room.
“By introducing these facilities, we hope that business
travellers and family guests can reach a balance between
work and life during their stay at their residences, which,
in turn, is also good for improving their work efficiency,”
says Chew Hang Song, deputy country general manager
of Frasers Hospitality in China.
Michael Faulkner, general manager ofThe Middle
House Residencesin Shanghai, also sees the importance
of providing quality and innovative facilities for serviced
apartment guests. Nowadays, he says, luxury serviced
apartments are judged less on the number of square
metres they occupy and more on the services and
facilities that are available, not just inside the property,
but also in the surrounding area.SERVICED APARTMENTS
businesstraveller.com JULY/AUGUST^2019
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