The Star Gold Coast
BACKGROUND Originally opened as the Jupiters
Hotel and Casino in 1986, this expansive property was
rebranded earlier this year by the Star Entertainment
Group as The Star Gold Coast, after investment of
A$850 million (US$671 million). All its rooms have been
completely renovated, and the rest of the facilities, from
F&B outlets to event venues, will be finished before the
Gold Coast 2018 Commonwealth Games next April.
WHERE IS IT? Located in the Gold Coast’s
Broadbeach suburb, the hotel is connected by covered
walkway to the Gold Coast Convention and Exhibition
Centre, and is close to the Pacific Fair shopping centre
housing more than 300 retail stores. It’s a 30-minute
drive from Gold Coast International Airport, and an
hour from Brisbane International Airport.
WHAT’S IT LIKE? Slightly inland but with easy
access to the beach, the property is surrounded by tall
trees and stands on an “island” surrounded by canals.
The hotel’s main entrance on level C is shared with
that of the casino, though advertising for the gaming is
thankfully subtle. Despite arriving three hours ahead
of the normal check-in time, the concierge helped to
check that my room was ready, and I took the escalator
to the level L lobby where check-in was smooth.
ROOM FACILITIES The 596 guestrooms are split
between three room types and four suite types. I was
in a Superior Deluxe room, which features dark wood
and deep-blue furnishings and has nice modern design
touches like the TV turning on automatically when
you open the door. The work desk is directly under the
wall-mounted TV, and though there aren’t international
sockets, you can borrow adaptors from the hotel or use
the USB points to charge devices.
My room faced Broadbeach Waters, offering a
peaceful vista of canals and waterside residences – as
well as gorgeous sunsets. In fact it was probably better
than some rooms facing the ocean, whose views might
be blocked by the tall Pepper Broadbeach and Meriton
Suites buildings in front of it. With a large king-size bed
and a bright bathroom equipped with luxury L’Occitane
products, this was a quality all-round offering.
RESTAURANTS AND BARS There are ten: Food
Fantasy, a buffet restaurant popular with locals (and
the location for breakfast); Zen Chinese restaurant;
M&G Café and Bar featuring a classic café-style menu;
Mei Wei Dumplings, which serves dumplings, noodles
and dim sum; Garden Kitchen and Bar – which uses a
selection of garnishes and herbs from an on-site herb
garden; Cucina Vivo for Italian cuisine; and the award-
winning Kiyomi Japanese restaurant. Three large bars
include the refurbished Atrium Bar, J Bar and Sports Bar.
I tried Kiyomi, located on the lobby level, and was
very impressed by both the service and quality of
dishes, from koji karrage chicken to a generous
tempura selection of scallops, king brown mushrooms
and kakiage, and mains like wagyu tenderloin with
wasabi butter. The signature dessert Goma Street,
served with tempered dark chocolate, caramelised
white chocolate mousse and black sesame ice cream,
was another standout.
MEETING FACILITIES There’s a wide range of event
space, including a multipurpose theatre holding up
to 2,150 people; the 1,628 sqm Pavilion Convention
Centre; the Pavilion Marquee, which can accommodate
up to 52 exhibition booths and 600 guests for gala
dinners; plus a newly revamped 750 sqm lawn,
available for teambuilding activities, pop-up food
stations or outdoor movies for up to 1,000 guests.
LEISURE FACILITIES Casino aside, there’s a gym
and an outdoor pool where you can unwind in a
cabana and bungalow for A$55 (US$43) per half-day.
VERDICT A fresh new look
for its rooms, a range of
outstanding F&B offerings
and great flexibility for event
venues have given this
property a real boost. One
of the top hotels in the city
for both MICE and leisure.
Valerian Ho
PRICE Internet rates
for a midweek stay in a
Superior Deluxe room in
mid-November start from
A$270 (US$213) including
tax and surcharges
CONTACT Broadbeach
Island, Broadbeach 4218,
Queensland, Australia;
star.com.au/goldcoast
businesstraveller.com
My room offered
a peaceful
vista of canals
and waterside
residences – as
well as gorgeous
sunsets
24 I Tried & Tested Hotel
OCTOBER 2017