HR Asia — January 2018

(Nancy Kaufman) #1

HR ASIA BEST COMPANIES TO WORK FOR IN ASIA 2017 HR ASIA BEST COMPANIES TO WORK FOR IN ASIA 2017 HR ASIA BEST COMPANIES TO WORK FOR IN ASIA 2017 HR ASIAHR ASIA BEST COMPANIES TO WORK FOR IN ASIA 2017 HR ASIA BEST COMPANIES TO WORK FOR IN ASIA 2017 HR ASIA BEST COMPANIES TO WORK FOR IN ASIA 2017 HR ASIA


Q Recognition programmes – Encore, Bravo, Standing Ovation, Best
Employee of the Year, etc.
Q Improved offi ce environments such as *uang]hou, Shanghai, BeiMing
and Hong Kong (recently in 201)
We embrace an open communication culture and have a series of
internal communication channels. Apart from the traditional options like
sending emails and connecting via phone calls, we have our ‘Hub’ - an
internal interactive platform, an ‘Ask Chairmen’ forum and ‘Ask Chairmen
Live’ where colleagues have the chance to direct any questions to the
Chairmen face to face. Other ways we reach out to our people include
our weekly wrap up – a weekly fi rm-wide newsletter, the China portal,
Pulse TV, People Network and Global People Survey. All of these tools
are there to ensure that our people are able to communicate with seniors
frequently in terms of their ideas and general feedback. All the input is
regularly reviewed by the management to ensure that constructive ideas
are implemented and that people have their say.
Every year, we conduct our Global People Survey, which measures
our people’s perception regarding how well our leaders engage, enable
and energise people to demonstrate the desirable behaviours and live up
to our purpose and vision. It provides the leadership with essential informa-
tion on the drivers of our business performance and employee engagement
levels. High performers are recognised and rewarded for their achieve-
ments that are directly linked to our values and purpose with awards like
the ‘Bravo award’, ‘Standing Ovation’ and ‘Employee of the Year’.
Apart from work, we believe that fi nding time to rela[ is also
fundamental to a happy and
healthy life. We organise a
wide range of activities through
our myLife programme to help
our people to fi nd a balance
between their professional and
personal lives. We have 50+
interest groups, apart from
sports and cultural groups we
also have a parents group for
working parents. The company
also organise bigger events like
‘Family Fun Days’, where we
have a 1-day theme park tour or
different family-friendly activities
for staff and their families. We also have a ‘Flexible Wellness’ programme
for staff whereby they have a fi [ed lump sum of money which they can
use to pay for any health or wellness activities, like gym membership, etc.

CLEAR CHOICE OF THE PUBLIC: THE PUBLIC TRUSTS US
To become the clear choice of the public, we invest in the communities
where we live and work. We have a fi rm-wide CSR strategy and team.
Our staff can make meaningful contributions to the community via
different activities, e.g. we have built four KPM* Hope Schools for
students affected after the earthquakes in Sichuan.
We also recognise the importance of difference, respect and equality
as part of our ongoing commitment to inclusion and diversity, we actively
participate in programmes which foster inclusion and diversity like
International Women’s Day and Global Dignity Day, etc.
“We go to great lengths to hire the best talent in the world – this in
turn helps us to continually attract the best people to our fi rm. We provide
a well-structured professional platform for extraordinary, driven, high
performing individuals who share our passion for excellence and success.
We are dedicated to be the Clear Choice.”
— Peter Yu, HR Director.

T

he KPM* network was formed in 18 when Peat
Marwick International and Klynveld Main *oerdeler
merged along with their respective member fi rms.
KPM* is a global network of professional fi rms
providing audit, tax and advisory services. In 1992,
KPM* became the fi rst international accounting network to be
granted a Moint venture licence in mainland China. 8ntil now, KPM*
China operates in 16 cities across China, with around 10,000
partners and staff.
³Inspire Confi dence and Empower Change ́
Whatever your role in KPM*, we make a positive impact on
society through the work we do. By staying focused on what really
matters and acting as stewards for the next generation, we inspire
confi dence and empower change. We operate with this purpose in
mind in order to become ‘THE CLEAR CHOICE’, for the people, our
clients and the public - this is our vision.
‘Our people are extraordinary’, we have a people strategy in
place to make this happen, involving targets to further enhance stra-
tegic recruitment, people development and ongoing engagement.

CLEAR CHOICE FOR PEOPLE:
“OUR PEOPLE ARE EXTRAORDINARY”
For strategic recruitment and people development, we have:
Q Tailored development plans by grade/level
Q HR software to track the development programme
Q Balance scorecard performance evaluation system
Q Tailor made training for different services
Q Global and national mobility programmes
Q Well-structured and transparent career matrix
Q Enabled staff to focus on
bringing value to clients
by offshoring non-client
facing work to a shared
services centre
At KPM*, we understand
that the skills, knowledge
and capabilities of our
people are central to
our success. That’s why
we’re fully committed to
developing a continuous
learning culture. Each of
our staff received 86 hours
of training last year, versus
the industry benchmark of
32 hours. We also have a well-structured programme tailored for
different service lines to equip them with both the soft and technical
skill sets necessary for their different milestones. We provide global
and national mobility programmes to allow our staff to experience
different international working cultures and engagements.
Internal transfers between functions also offer our people the
chance to work in different business lines in order to broaden their
horizons and switch their expertise.

COMMUNICATIONS, ENGAGEMENT AND
RECOGNITION
Q Annual Global People Survey to review and measure people’s
e[perience at our fi rm and take action to improve
Q ProMect Connect – an interactive, effi cient and transparent way of
communication, with a comprehensive Internal
Communications Policy to nail down channels which staff can
use to receive information
Q People Network (people partners, people business advisors and
people champions)
Q More than 50+ interest groups - organised nearly 1,000 activities
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