Aviation Week & Space Technology - 3 November 2014

AviationWeek.com /mro AVIATION WEEK & SPACE TECHNOLOGY MRO EDITIONNOVEMBER 3/10, 2014 S3

AVIATION WEEK EXECUTIVE ROUNDTABLE

MRO IT: Ensuring Success on IT Implementation & Adoption

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• More data but not enough capacity to identify the key information in the data.
  o E-enabled aircraft -> dealing with the increased amount of data.
  
  
  • New team/steering committee/working group that goes across all the departments →increased
    understanding and efficiency.
  
  
  • Operations control + maintenance control.
  
  
  • Collects, analyzes and filters data.
  
  
  • Data Security.
    o Collaboration→fleet and industry data.
    Challenges/hindrances on using data effectively.
  
  
  
  


• Change management.


• Lack of integration.


• Irrelevant data.
  Successful data translation methods.


• Visualization – utilizing the system with pictures/images, instead of text.


• Devices that users are already familiar with.


• Display of complex processes (ex. parts supplier has big TV screen on the floor with priorities of orders).
  Proven approaches to making data actionable.


• Make the platform send the data.


• Balance right amount of data.


• Based on certain health monitoring, suggested tasks for the engineer.


• Trends across fleets – data collaboration.


• Simplification – use the traffic light system on the dashboard as labels.


• Closing the loop – making sure the action is executed. Warning alerts drive notification AND action.
  Near-term approaches to make information more efficient and delivered faster.


• Mobile – putting devices to transfer information in the hands of the people on the front line.


• Visualization of the data.


• Connectivity – aircraft and ground system synchronization.


• Trust – how to trust the data you are receiving, as well as the people who are handling the data. Need
  back-ups.
  o Trust in flight ops data (ex. automated landing systems), but is it there for MRO? In flight ops, the
  data/information go through multiple checkpoints due to processes/steps in the system before information
  gets into in the hands of the pilot.


• Condition-based systems.

MOBILE TECHNOLOGY ADOPTION AND INTEGRATION STRATEGIES
Enablement with mobile technologies.

• Real-time communication – line mechanics equipped with tablets to video-chat with back office for advice.


• Documentation – access to information quickly.


• Material/part request in real-time.


• Centralized reporting/troubleshooting (e-logbook; tech log integration).


• Paperless pilots →mechanics. Why not mechanics? Does it make sense to have separate systems?
  o Licensed engineers directly at the aircraft, instead
  of administrative tasks (i.e. reporting).
  Challenges to mobile technology adoption, and solutions to
  overcome them.


• Connectivity – connection/bandwidth at the airports,
  and mobile device management issues. Devices can be
  docked for updates, but how about real-time updates
  when on-site at the aircraft?


• Culture.


• Regulatory – dependent on local authorities.

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• Line Maintenance


• Hangar Maintenance


• Shop


• Desk Office


• Vacation
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