76Goals in this section can be used for managers and super-
visors and are related to responsibilities for improving
productivity, becoming more cost-effective, and con-
tributing to the overall results of the company.Productivity
■Increase total work-unit output by 3% this year.
■Reduce labor costs by 3% in work unit without lowering
output.
■Increase profit margin by 3% per year without negatively
impacting customer satisfaction.
■Research and identify possible capital investments
required to update equipment to improve productivity.
■Ensure that any capital expenditures to increase produc-
tivity achieve complete cost recovery within three years.
■Identify and provide for staff training identified as needed
to improve productivity.
■Engage staff in identifying and implementing strategies
to improve productivity.
■Set yearly productivity improvement goals and communi-
cate them to all staff.
■Ensure that each employee understands his or her role
with respect to improving productivity for work unit.
■Ensure that no productivity is lost as a result of employees
being unclear about work-unit priorities.
■Delegate authority to employees so they can respond to
productivity barriers quickly or immediately without
requiring further approvals.
■Reduce by three weeks the time it takes new hires to
become fully productive.Productivity/Process Improvement/
Organizational Results
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