every    negative    one     (and,   by  the     way,    a   count   is  one     negative
comment).   These   positive    remarks don’t   have    to  be  made    at  the same
time,   of  course. They    can be  made    later.  If  the three-to-one    ratio   idea
doesn’t appeal  to  you,    a   second  strategy    is  to  have    a   quota   system.
Each    day you make    a   deal    with    yourself    that    you will    make    at  least
five    positive    comments    to  each    child   (and    consider    doing   the same
with    your    spouse).
Make    sure    your    kids    get the home-field  advantage!
- Simple Requests
 The problem with simple requests is that they are not so simple.
 Parental requests to children can be made more or less effective by
 the parent’s tone of voice, the spontaneity of the request, and the
 phrasing of the demand.
 We all have different voices. When she was younger, my daughter
 had several different variations of the simple expression, “Dad!” One
 “Dad!” meant “I’m excited and want to show you something.”
 Another “Dad!” meant “I want assistance because my brother is
 teasing me.” And yet a third “Dad!” (during her teen years) meant,
 “Cool it, old-timer, you’re embarrassing me in public!”
 Parents have different voices too. The voice we’re concerned about
 here is called “chore voice.” Chore voice has a quality of “You’re not
 doing what I expect and it’s really irritating and what’s the matter
 with you and when are you going to learn...” and so on. Chore voice
 has an aggravated, nagging, and anxious tone that most children find
 annoying. When this parental tone of voice is coupled with a request,
 it makes cooperation less likely because you are now asking an angry
 child to cooperate.
 A good antidote to chore voice is a businesslike, matter-of-fact
 presentation. “John, it is now time to start your homework” or
 “Taylor, bedtime.” This tone of voice implies, “You may not like this,
 but it’s got to be done now.” Testing is much less likely when
