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approach to team leadership based on integration—understanding the con- nections between the underlying tasks that project manag ...

schedule is an essential project management tool which will enable the project manager to understand clearly the magnitude of th ...

Project managers must undertake two types of project planning: strategic and operational planning. In the strategic planning pha ...

Once project managers have completed the planning necessary to provide structure to the project, to remain effective, they must ...

the expertise of the professionals and/or tradespeople. If project managers do ignore or override the technical expertise of oth ...

manager must choose an appropriate style depending on the team partici- pants and the environment. Project managers must monitor ...

CHAPTER 710  Managing the Consultant Relationship RICHARD J. JANTZ Copyright 2002 by the McGraw-Hill Companies, Inc. Click her ...

A Among designers, project management is often characterized as a suc- cess or as a failure only in terms of the final outcome: ...

The theory that a manager must understand the individual in order to grasp the collective is based heavily in psychology, and in ...

project team—all of the contributing representatives, designers, and consult- ants—and understand not only what they contribute ...

Clear communication to and between team members and consultants also contributes to keeping the team working on task and to keep ...

a consultant has a poor perception of the project manager, that consultant’s productivity will be upset, and ultimately, so will ...

Project managers must constantly extend themselves to all of the consultants on the team in a personal and individual manner, so ...

CONSISTENT APPROACH Another aspect Another aspect of project management that affects consultants’ perceptions is how consistentl ...

TIMELY RESPONSE Another component Another component of respect requires that the project manager work not only to understand con ...

CONCLUSION The only way The only way that a project manager can manage the consultant relationship well is never to stop learnin ...

CHAPTER 720  Managing the Client Relationship FREDERICK J. SCHMIDT JOSEPH T. CONNELL, IIDA GINA A. BERNDT Copyright 2002 by th ...

O Other chapters in this book focus in detail on the rationales and mechan- ics of professional practices—the day–to-day steps i ...

THE IDEAL RELATIONSHIP From the client’s perspective The Client’s View From the client’s perspective, what is the “ideal interio ...

CHAPTER 39 MANAGING THE CLIENT RELATIONSHIP 723 In other words, “satisfied” is a minimum standard, and it makes no guarantee of ...