Nursing Law and Ethics

The New NHS ± Modern, Dependable. Department of Health, London, 1997. 11.International Council of Nurses on Regulation: Towards ...

Chapter 4 The Complaints Dimension: Patient Complaints in Health Care Provision Arnold Simanowitz Therehasprobablybeenmorefundam ...

treatment had taken place. If it had taken place in a hospital then the procedure under Health Circular /81) 5 applied. This cou ...

applyingnotonlytothoseeventswhichleadtolitigationbuttothosewhichelicita complaint as well. Secondly,thereisarecognitionthatcompl ...

Wilson recommendations have addressed a number of the complaints about the previous procedure, but many remain. 4.1 The `new' co ...

havenoknowledgeofwhatinvestigationsweremadenorseethestatementsmade byotherparties./SeetheevidenceofAVMAtotheenquiryandtheircomme ...

terms of service did amount to a vindication of the patient's complaint. Most importantly, the patient had the opportunity of se ...

patients and the Ombudsman himself. The Ombudsman had built up an impressivereputationforobjectiveandfairadjudicationoncomplaint ...

complaints procedure for the sector. Although some consultation with interested parties had taken place before its introduction ...

4.5 Help for complainants Giventhedifficultiesfacingpatientswhowishtomakeacomplaintofanykind,it would be helpful if there were s ...

healthcareprovidersinterpretthisrequirementverynarrowly±anapproachfrom asolicitor, a request for medical records with a possible ...

MrsBwasexpectingtwinsin1994.Thefirstbabywasbornwithlittledifficulty. Thesecondbabybecamestuckandaftertwentyminutestheregistrarap ...

issue may eventually be resolved, often by litigation, but after compounded distress to the patient, lengthy delays and unnecess ...

Chapter 5 The Policy Dimension: the Legal Environment of the New NHS John Tingle As the previous chapters have indicated, the le ...

Theoverallresult ofthesefactors isamajorimpetusforchange;thischange is already proceeding at a fast rate and is gaining momentum ...

.Commission for Health Improvement), NHSLA .National Health Service Litiga- tion Authority), NPSA .National Patient Safety Agenc ...

recovered.and1996/97wasagoodyear:closedcasedatafrompreviousyears shows recovery rates between 13 per cent and 17 per cent). ...T ...

5.2.2 The NHSLA TheNHSLAwassetupundersection11oftheNHSAct1977anditsprincipaltask is to administer schemes set up under section 2 ...

5.2.3 Centralist control Thefreedomand autonomyofNHS bodiesto select their legaladvisorshasbeen seriouslyrestricted.Thefirmsofso ...

The emotion aspect of the Protocol TheProtocolwasaproductofconsensusopinionofallthemaininterestedparties inclinicalnegligencelit ...