Encyclopedia of Leadership

Part 2: Taking a Creative Idea to Action Now assess your skills at taking a good idea to implementation and producing results. P ...

Copyright McGraw-Hill 2000. Original purchasers of this book are permitted to photocopy or customize this worksheet by downloadi ...

6.8 MIND MAPPING: A BREAKTHROUGH TOOL Inspired by Tony Buzan, Will McWhinney, Bernie Novokowsky, Jim Webber, and Doug Smith. Man ...

PARTIAL EXAMPLE: LEADERSHIP DEVELOPMENT This partial example illustrates (without color!) what an original map would look like f ...

Think of a situation in which mind mapping may help you illustrate a problem; then use the space provided to plan action. RELATE ...

6.9 BRAINSTORMING: GENERATING IDEAS QUICKLY Inspired by numerous sources. Brainstorming is a commonly used group process and inn ...

HOW TO BRAINSTORM Ask the workgroup or team to brainstorm; explain the goal of brainstorming, and why it will be helpful. Try t ...

Ask people to post their ideas on a wall (large Post-ItNotes can be very helpful). Ideas can then be sorted into categories, a ...

TOOLS FOR PROBLEM SOLVING, DECISION MAKING, AND QUALITY Solving problems effectively and making great decisions are at the heart ...

7.1 REFRAMING: WORKING THE REAL PROBLEM Inspired by Roger Fisher, William Ury, Edward Russo, Paul Schoemaker, Paul Watzlawick, e ...

SCOPING A PROBLEM When thinking about the reframing process, remember that small words in a problem state- ment can dramatically ...

HOW TO USE THIS LEADERSHIP TOOL “People tend to see what they want to see. Out of the mass of detailed information, they tend to ...

RELATED LEADERSHIP TOOLS 6.2 Assumption Analysis 6.6 Six-Hat Thinking 7.3 Finding Cause 6.3 Complex Situations 6.7 Creativity an ...

7.2 A GENERAL PROBLEM-SOLVING MODEL FOR LEADERS Inspired by the Xerox Problem-Solving Process, Charles Kepner, and Ben Tregoe. H ...

The difficulty with a general model such as this one is that you may need a more power- ful tool to deal with a highly unique pr ...

❑ Integrate with the workgroup or team’s ground rules. [☛10.8 Ground Rules] ❑ Integrate with the people side of problem solving, ...

7.3 PROBLEM SOLVING: A SYSTEMATIC APPROACH TO FINDING CAUSE Inspired by Ben Tregoe and Chuck Kepner. Problems seem to occupy the ...

Step Every problem leaves a distinctive fingerprint. Compare the Is Happening with the Is Not Happening. What is unique or disti ...

seriously malfunctioning machines, and the adjusted copiers did seem to work better for a peri- od of time thereafter. Nonethele ...

WEB WORKSHEET FINDING CAUSE WORKSHEET StepClearly define the problem, the difference between the Should and the Actual Should: ...