A Handbook of Human Resource Management Practice

very much about communicating management’s intentions to people and making sure that they understand how they will be affected. ...

820 ❚ Employee relations Communication Area Objectives the communication downwards to ensure that managers and and sideways of ...

Communications from management should be about values, plans, intentions and proposals (with the opportunity for discussion with ...

Communications through an intranet system Organizations are increasingly relying on an internal e-mail system (the intranet) to ...

Bulletins Bulletins can be used to give immediate information to employees which cannot wait for the next issue of a newsletter; ...

Team briefing The concept of team briefing (previously called briefing groups), as originally devel- oped by the Industrial Soci ...

Ateam briefing system must be led and controlled effectively from the top, but it does require a senior manager with specific re ...

Health, safety and welfare This part deals with the services provided by the HR department in order to help the organization mee ...

Health and safety Health and safety policies and programmes are concerned with protecting employees and other people affected b ...

We fail to prevent accidents not just because of incomplete control of the circumstances which give rise to them, but because of ...

the over-riding reason. Close and continuous attention to health and safety is important because ill-health and injuries inflict ...

● British Polythene Industries saved £12 for every £1 spent on manual handling improvements; ● The Port of London Authority cut ...

for the health and safety performance of the organization. It should then indicate how key management personnel are held account ...

● movement of people and materials, eg falls, collisions; ● processing of raw materials, eg exposure to toxic substances; ● main ...

● What is the worst result? ● How likely is it to happen? ● How many people could be hurt if things go wrong? Aprobability ratin ...

HEALTH AND SAFETY AUDITS What is a health and safety audit? Risk assessments identify specific hazards and quantify the risks at ...

Procedures: How effectively do the procedures: ● support the implementation of health and safety policies? ● communicate the nee ...

SAFETY INSPECTIONS Safety inspections are designed to examine a specific area of the organization – oper- ational department or ...

● eliminating the hazard at source through design and process engineering; ● isolating hazardous processes and substances so tha ...

Excessive stress can reduce employee effectiveness and therefore organizational performance. The ways in which stress can be m ...