Disability Law Primer (PDF) - ARCH Disability Law Centre
Service providers are often unwilling to add an extra hour or so to a client’s services when a new attendant is assigned to them ...
form the basis for an application to the Human Rights Tribunal of Ontario. In the human rights context, the client would have to ...
demands to meet, such as a person who wants to get out of bed at 8:00 AM, but does not need to get up at that time to meet emplo ...
of the activities of daily living they would like. Once necessary routine activities are completed, there is often little suppor ...
If the CCAC is offering services but a client is refusing to accept them for any variety of reasons, it may be difficult to reso ...
Unfortunately, formal mechanisms available to enforce the Home Care Bill of Rights are limited. Consumers can file complaints wi ...
VIII. Tools for Enforcing Clients’ Rights A. Complaints Generally the first step in challenging a reduction or denial of service ...
If the complaint involves physical, sexual or financial abuse the police should be contacted. If discrimination is involved it m ...
a case manager can help identify what the barrier(s) to receiving or increasing service may be and what can be done to remove th ...
Health Services Appeal and Review Board The HSARB process allows for and encourages mediation, so it may be possible to resolve ...
Accommodation must be provided to persons with disabilities, particularly when the accommodation is required to allow that perso ...
C. Other Possible Avenues to Resolve Matters In some cases a consumer can contract the Ministry of Health and Long-Tem Care Acti ...
APPENDIX 1: DIRECT FUNDING Application Process and Requirements The application process for Direct Funding is consumer driven an ...
Challenging Denial of Direct Funding If, after being interviewed, an applicant is declared ineligible for Direct Funding, the ap ...
the wage levels Direct Funding recipients can offer. In other locations, regardless of wage levels, there may not be a sufficien ...
APPENDIX 2: HEALTH SERVICES APPEAL AND REVIEW BOARD About HSARB The Health Services Appeal and Review Board (HSARB) is an indepe ...
unable to supply a service this will not be deemed a ‘decision to terminate or reduce services’. HSARB will not hear appeals abo ...
Usually a hearing will be held within 30 days after HSARB receives the Notice Requiring a Hearing, unless the parties agree othe ...
Chapter 9 Accessibility Legislation: A Primer on the Accessibility for Ontarians with Disabilities Act, Accessible Customer Serv ...
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