The Internet Encyclopedia (Volume 3)

P1: GDZ/SPH P2: GDZ/SPH QC: GDZ/SPH T1: GDZ

WL040-FM-Vol.III WL040/Bidgoli-Vol III October 3, 2003 17:47 Char Count= 0

xii CONTENTS

Managing the Flow of Materials Across

the Supply Chain 551

Matthias Holweg and Nick Rich

Marketing Communication Strategies 562

Judy Strauss

Marketing Plans for E-commerce Projects 574

Malu Roldan

Medical Care Delivery 586

Steven D. Schwaitzberg

Middleware 603

Robert Simon

Mobile Commerce 614

Mary J. Cronin

Mobile Devices and Protocols 627

Julie R. Mariga and Benjamin R. Pobanz

Mobile Operating Systems and

Applications 635

Julie R. Mariga

Multimedia 642

Joey Bargsten

Multiplexing 664

Dave Whitmore

Nonprofit Organizations 675

Dale Nesbary

Online Analytical Processing (OLAP) 685

Joseph Morabito and Edward A. Stohr

Online Auctions 699

Gary C. Anders

Online Auction Site Management 709

Peter R. Wurman

Online Banking and Beyond:

Internet-Related Offerings from

U.S. Banks 720

Siaw-Peng Wan

Online Communities 733

Lee Sproull

Online Dispute Resolution 745

Alan Gaitenby

Online News Services (Online Journalism) 755

Bruce Garrison

Online Public Relations 769

Kirk Hallahan

Online Publishing 784

Randy M. Brooks

Online Religion 798

T. Matthew Ciolek

Online Stalking 812

David J. Loundy

Open Source Development and Licensing 819

Steven J. Henry

Organizational Impact 832

John A. Mendonca

Volume 3

Passwords 1

Jeremy Rasmussen

Patent Law 14

Gerald Bluhm

Peer-to-Peer Systems 25

L. Jean Camp

Perl 34

David Stotts

Personalization and Customization

Technologies 51

Sviatoslav Braynov

Physical Security 64

Mark Michael

Politics 84

Paul Gronke

Privacy Law 96

Ray Everett-Church

Propagation Characteristics of Wireless

Channels 124

P. M. Shankar

Prototyping 135

Eric H. Nyberg

Public Accounting Firms 145

C. Janie Chang and Annette Nellen

Public Key Infrastructure (PKI) 156

Russ Housley

Public Networks 166

Dale R. Thompson and Amy W. Apon

Radio Frequency and Wireless

Communications 177

Okechukwu C. Ugweje

Real Estate 192

Ashok Deo Bardhan and Dwight Jaffee

Research on the Internet 201

Paul S. Piper

Return on Investment Analysis

for E-business Projects 211

Mark Jeffery