312 Index
attitudes, 4, 73, 74-75, 239-241, 245
audience
need to know of, 57
persuasive speaking and, 239–241, 240t
pluralistic, 160–161
presentation aids and, 165
audience analysis
audience’s perception of you, 76–78
defined, 68
demographics, 69, 71–72
informative speaking and, 199–200
motivations, 68–69
overview, 67–68
situation assessment, 75–76
speaking environment and, 76
topic and, 73–74, 75f
audio aid, 128
audio resources, 169–170
Augustine, Saint, 61
author, 89–90
authority
appeals to, 242
convincing about values and, 242
used as evidence, 105-108
award speeches, 254–255
backing, 239
ban bossy, 159
bar graphs, 169, 170f
B AV. See beliefs, attitudes, and values
behavioral effects, 63
belief, 4, 73
beliefs, attitudes, and values (BAV), 3–4, 3f, 217,
250, 253
best solutions selection step, 266
Beyoncé. See Knowles, Beyoncé
bicultural, 6
blame, 243, 244
body, 17–18
outline example of, 141–142
bossy, 159
brainstorming, 265-266
Brazil, 76
burden of proof, 238
Burke, Kenneth, 8, 150, 217
Burley-Allen, Madelyn, 43
Byden, Joe, 182
CA. See communication apprehension
Campbell, George, 61
canon, 16
of delivery, 19
of disposition or arrangement, 17–18. 114
of invention, 16–17, 56, 81, 215, 230
of memory, 19
of rhetoric, 16, 18f
of style, 18, 150
causal claims, 236
causal pattern, 116, 118t
causal reasoning, 226
cause-effect pattern, 116, 118t, 210
central idea
defined, 63
writing of, 63–65
chalkboards, 173
character, 216
charts, 168
Chief Seattle, 156, 157
China, 235
Chinese, 9, 22, 52
character for listening, 43-44f
delivery and, 192
“The Chinese Valentine’s Day” (Zeng),
271–272
Choi, Elisia, 113–114, 134
chronological pattern, 114–115, 118t,
204, 209
Churchill, Winston, 185, 191
Cicero, 171
citation, 37-38, 91-93
civic engagement, 9, 33, 234, 272
civility, 32–33, 87, 229, 269-271
claim, 236
of fact, 236–237
of policy, 237–238
of prediction, 236
of value, 237
clarification questions, 51
classification, 202
Clinton, Bill, 182
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