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Whenclosingtheproject,theprojectmanagerreviewstheprojectmanagementplantoensurethat
allprojectworkiscompletedandthattheprojecthasmetitsobjectives.Theactivitiesnecessaryfor
theadministrativeclosureoftheprojectorphaseinclude,butarenotlimitedto:
Actionsandactivitiesnecessarytosatisfycompletionorexitcriteriaforthephaseorprojectsuchas:
o Making certain that all documents and deliverables are up to date and that all issues areresolved;
o Confirming the delivery and formal acceptance of deliverables by thecustomer;
o Ensuring that all costs are charged to theproject;
o Closing projectaccounts;
o Reassigningpersonnel;
o Dealing with excess projectmaterial;
o Reallocating project facilities, equipment, and other resources;and
o Elaborating the final project reports as required by organizationalpolicies.
Activities related to the completion of the contractual agreements applicable to the project or
project phase suchas:
o Confirming the formal acceptance of the seller'swork,
o Finalizing openclaims,
o Updating records to reflect final results,and
o Archiving such information for futureuse.
Activities neededto:
Collect project or phaserecords,
o Audit project success orfailure,
o Manage knowledge sharing andtransfer,
o Identify lessons learned,and
o Archive project information for future use by theorganization.
Actions and activities necessary to transfer the project's products, services, or results to the next
phase or to production and/ oroperations.
Collecting any suggestions for improving or updating the policies and procedures of the organization,
and sending them to the appropriate organizational unit.
Measuring stakeholdersatisfaction.
TheCloseProjectorPhaseprocessalsoestablishestheprocedurestoinvestigateanddocumentthe
reasons foractionstaken if aproject is terminatedbefore completion. Inorder to successfully
achievethis,theprojectmanagerneedstoengagealltheproperstakeholdersintheprocess.
- Answer: D.
PMBOK® Guide, pages 112 – 113 , Section 4. 5. 3 ; and pages 127 – 128 , Section 4. 7. 3