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137.Answer:A.
PMBOK® Guide, page 304 , Section8.3.2.5
DataRepresentation
Data representation techniques that can be used for this process include, but are not limitedto:
ControlCharts.Control chartsareused todeterminewhetheror not aprocessis stableor has
predictableperformance.Upperandlowerspecificationlimitsarebasedontherequirementsand
reflectthemaximumandminimumvaluesallowed.Upperandlowercontrollimitsaredifferentfrom
specification limits. The controllimits aredetermined using standard statistical calculations and
principlestoultimatelyestablishthenaturalcapabilityforastableprocess.Theprojectmanagerand
appropriatestakeholdersmayusethestatisticallycalculatedcontrollimitstoidentifythepointsat
whichcorrectiveactionwillbetakentopreventperformancethatremainsoutsidethecontrollimits.
Control charts canbe used to monitorvarious types of outputvariables. Although used most
frequentlytotrackrepetitiveactivitiesrequiredforproducingmanufacturedlots,controlcharsmay
alsobeusedtomonitorcostandschedulevariances,volume,frequencyofscopechanges,orother
managementresultstohelpdetermineiftheprojectmanagementprocessesareincontrol.
138.Answer:B.
PMBOK® Guide, page 599 , Section4.3
ManageQuality
Managequalityisthe processofauditingthe qualityrequirements andtheresultsfromquality
controlmeasurementstoensurethatappropriatequalitystandardsandoperationaldefinitionsare
used.
The key benefit of this process is that it facilitates the improvement of quality processes.
139.Answer:B.
PMBOK® Guide, page 282 , Section8.1.2.3
DataAnalysis
Data analysis techniques that can be used for this process include, but are not limitedto:
Cost-benefitanalysis.Acost-benefitanalysisisafinancialanalysistoolusedtoestimatethestrengths
and weaknessesofalternatives inorder to determine thebestalternative interms ofbenefits
provided.Acost-benefitanalysiswill helptheproject managerdetermineif theplanned quality
activitiesarecosteffective.Theprimarybenefitsofmeetingqualityrequirementsincludeless rework,
higherproductivity,lowercosts,increasedstakeholdersatisfaction,andincreasedprofitability.Acost-
benefitanalysisforeachqualityactivitycomparesthecostofthequalitystepto theexpected
benefit.