CHANGE YOUR LIFE 227A DIGITAL ASSIST
We've tried to include in this book everything you'll need to con
duct crucial conversations. Our goal was to provide a complete,
stand-alone tool for personal change. Nevertheless, when it
comes to improving social interactions, the digital domain has a
lot to offer as well. Audio, video, and other digital tools can
enhance your learning experience.
As an additional resource, we invite you to our website. There
you'll find a variety of tools for helping you transform the printed
word into daily actions. Digital tools include conceptual, behav
ioral, and cuing tools.
Conceptual Tools
Wa tch. To give you live-action views of the skills we cover, we've
added video examples to our website. Visit us at http://www.crucial
conversations.com and check out video clips for specific skills.
Listen. Many people enjoy listening to audiotapes or CDs as
they commute to and from work each day. We've put together an
audio mastery course that not only reviews the material chapter
by chapter, but also provides audio examples of what the skills
sound like when put into action. Move your knowledge from the
abstract to the concrete as you hear how the theories translate
into words and the words build into usable scripts.
Behavioral ToolsIf you'd like to practice specific skills with the aid of a role-play
tool, go to our website and check out Free Resources to down
load role-play rehearsals. Print out the role plays and then work
with a partner until you've mastered the skill.