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Chapter Quiz ........................................................................................................

1. What does “management” mean?


2. Why are people “unlimited resources”?


3. Name the 10 values of a successful StaffCoach™.


4. What does the acronym RAP mean?


5. List as many ways as you can to better understand the
   unique talents and abilities of each team member.

1 Coaching, Mentoring and Managing

?

T

E

A

M

F

L

Y

Team-Fly®