Coaching, Mentoring and Managing: A Coach Guidebook

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Summary ..............................................................................................................

Coaching is a process. It includes distinct approaches —

inspiring, teaching and correcting. The benefit of the StaffCoach™

Model is that it gives you a guide to change roles as your people

require. Use the coaching role when your staff’s performance is

average, act as a mentor when performance is above average, and

counsel when performance is below average.

To make sure you choose an approach based on need and not

habit or preference, take the style inventory and learn your

strengths and biases in terms of each role. This awareness and

knowledge of the other pitfalls to coaching can accelerate your

ability to support and grow your staff. Likewise, regularly assess

your inner tools, sharpening those attributes that are equated with

successful team management.

Coaching, Mentoring and Managing

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Team-Fly®