Communication Between Cultures

by the need to understand how cultures differ in the delivery and reception of such information. Healthcare practice in the Unit ...

its employees. That is, regardless of whether it is a multinational corporation, an ele- mentary school, a rural healthcare clin ...

local culture and acculturation. English is the language of management at ABB, even at its headquarters in Switzerland, where th ...

What and how a culture teaches is a reflection of its beliefs, values, and characteristics. Culture influences attitudes toward ...

Broadly defined, intercultural competence is having the knowledge, motivation, and ability to interact effectively with people ...

incorrect topics among Euro-Americans (or another culture you are interested in). In the globalized marketplace, contemporary b ...

CHAPTER 11 The Challenges of Intercultural Communication: Managing Differences Honest differences are often a healthy sign of pr ...

impede effective intercultural communication. The chapter concludes with an over- view of ethical considerations relevant to int ...

several weeks of preparation you are ready to board a flight to Beijing, but the night before leaving, you receive an email from ...

The Process of Acculturation We consider culture shock as theinitialmental and physical stress experienced, to varying degrees, ...

According to Kim, Thestress-adaptation-growth dynamicdoes not play out in a smooth, steady, and linear pro- gression, but in a d ...

order to fit in and become functional in their host culture. Fortunately, as discussed by Ward, Bouchner, and Furnham,^8 there a ...

turn can produce mistrust, hostility, and even hate.^10 Host culture members may exhibit feelings of ethnocentrism by developing ...

Obstacles to Effective Intercultural Communication Our discussion of the potential difficulties that can arise when entering a d ...

The message is clear. Most people prefer the familiar and too often“shut the door” on the unfamiliar. This bias for similarity p ...

of one intercultural participant is motivated by differences such as skin color, sexual orientation, religious affiliation, or c ...

Acquiring Stereotypes We are surrounded by stereotypes, and they seem to endure. Why? One way to understand the power and lastin ...

In addition to Adler’s listing, let us examine four other ways in which stereotypes obstruct intercultural communication. First, ...

favorably incline you toward your in-group’s characteristics and norms. This creates a positive in-group prejudice. Conversely, ...

immigrants have so little education and training, they are lucky to have the jobs we offer them.”This sort of statement reflects ...