Fundamentals of Reference

48 REFERENCE SOURCES note Jack O’Gorman, ed., Reference Sources for Small and Medium-Sized Libraries, 7th ed. (Chicago: America ...

49 nine statistical sources There are three kinds of lies: lies, damned lies, and statistics. —Attributed to Benjamin Disraeli b ...

50 REFERENCE SOURCES general statistical sources In the chapter on government documents and statistics sources in Reference and ...

Statistical Sources 51 detailed demographic data. The U.S. Population Clock ticks here as well. Historical Census Browser. http: ...

52 REFERENCE SOURCES you will find historical as well as recent information on earnings, employment, prices, productivity, and m ...

Statistical Sources 53 taxes. Comparative statistics are included. The handbook is also available as an e-book. America’s Top-Ra ...

54 REFERENCE SOURCES ChildStats.gov. http://www.childstats.gov. The Federal Interagency Forum on Child and Family Statistics, “a ...

55 Part 2 reference services The reference librarian is the library’s human face. —David Tyckoson, “That Thing You Do” w hether ...

56 REFERENCE SERVICES service: showing readers how to use the library, answering their questions, helping them select books, and ...

57 ten the reference Interview Conducting a reference interview is the most important work a reference librarian does, because t ...

58 REFERENCE SERVICES member and a library user to determine the precise information needs of the user. Synonymous with question ...

The Reference Interview 59 put at his or her ease and is assured in some way that there is someone ready and willing to help. In ...

60 REFERENCE SERVICES be made if the original question was not, in the patron’s opinion, answered completely. These “other sourc ...

61 eleven reference service in Person When you’re listening to a patron, nothing is more important. Not the patron you just fini ...

62 REFERENCE SERVICES work, the patron is your work. If there were no patrons to ask questions, there would be no need for a ref ...

Reference Service in Person 63 are interrupting you. Try to work as a team, and help each other out. As the old adage says, “Two ...

http://www.ebook3000.com ...

65 twelve telephone reference service Telephone in for what you want, get the formula you have forgotten, the quotation you can ...

66 REFERENCE SERVICES read. When you need to verify a single fact and aren’t able to visit the library or need some advice on ho ...

Telephone Reference Service 67 do not like to be kept on hold for an extended period of time. Depending on a library’s reference ...