Designing for the Internet of Things

information about their contents, nutrition and health, but this has not translated into demand.^7 Tasks such as managing shoppi ...

Fig. 4.13: The Efergy energy monitoring service helps users understand their electricity consumption. (Image: Efergy) For more i ...

Fig. 4.15: An automated ‘coming home’ smart rule in the AT&T Digital Life tablet app Tags or sensors embedded in objects all ...

Fig 4.16: FedEx Senseaware sensor and web app It goes almost without saying that your system needs to be reliable enough to fulf ...

Fig 4. 17 The hub of the Scout security system has a backup battery and 3G cellular chip so it won’t stop running during power a ...

You’ll also need to consider the cost to the user of switching from whatever they were using previously. Household technology, l ...

that are now far into the laggard range of stability and established behavior, and they change the product significantly. ... Th ...

experience is about design as well as product strategy, which is covered in more depth in chapter 5, ‘Translating Research into ...

thermostat to represent the entire system. (It’s far less likely you’d hear someone saying ‘I use Nest’, ‘I have Nest or ‘I have ...

They swipe the card on a reader at the start and end of journeys to validate their tickets or deduct credit. The Oyster saves ti ...

Figure 4-20: In-home display Over time, as we all become more accustomed to the products around us having intelligence and conne ...

turning off the electricity supply if a gas leak is detected). There may be multiple digital interfaces. There may even be co-or ...

those pieces are critical." Mark Kawano, founder of Storehouse and former Apple User Experience Evangelist^12 ] Building a servi ...

designed for the needs of the Orthodox Jewish community, is a culturally specific example ( see figure 4.24) There may in future ...

sure your service isn’t missing something they think they need, or to spot opportunities to improve the overall experience. Busi ...

set fairly treat this money saving advice with skepticism. This has a knock-on effect on the perceived UX of the energy saving s ...

As discussed above, the perceived value may rest in different places for different types of connected device/IoT system. Is it t ...

appliances in exchange for their eyeballs and data. In future, privacy may be a rich person’s luxury^15. More positively, there ...

Figure 4.25: The Nespresso Zenius coffee machine comes with a SIM card. (Image: Nestle Nespresso) ...

You could charge users based on their behavior. For example, car insurance policies such as Insure the Box in the UK, base prici ...