7 Habits Of Highly Effective People
Attitude & Skill of Empathy Attitude & Skill of Empathy Phrases that acknowledge understanding Phrases that acknow ...
Principle Principle • • Diagnosis must precede prescription Diagnosis must precede prescription • • Understanding comes through ...
Paradigms Paradigms • • I assume I don I assume I don ’ ’ t fully understand, and I t fully understand, and I need to listen nee ...
Processes Processes • • Use Empathic Listening Skills Use Empathic Listening Skills • • Give the time and use one on one Give th ...
Quotes Quotes First Understand, then be Understood The psychological equivalent of air is to feel understood The psychol ...
Summary Summary • • Challenges in Communication Challenges in Communication • • Attitude & Skill in Listening Attitude & ...
6. Synergise 6. Synergise Negative Negative 2+2= 2+2= 2 2 Compromise Compromise 2+2= 2 2+2= 2 Positive ...
Process of Synergising Process of Synergising Problem Or Opportunity Synergise Habits 4,5, & 6 The Action and Process Third ...
Process of Synergising Process of Synergising Accepting others ideas as Accepting others ideas as full truth full truth Examinin ...
Valuing the Differences Valuing the Differences Tolerate Accept Value Celebrate Synergise ...
Valuing the Differences Valuing the Differences • • Ground Rules for Synergising Ground Rules for Synergising Develop Win ...
Creating the Third Alternative Creating the Third Alternative Synergise Communicate till we both find a solution we feel ...
Creating the Third Alternative Creating the Third Alternative • • Levels of Communication Levels of Communication Low High High ...
Creating the Third Alternative Creating the Third Alternative • • Force Field Analysis Force Field Analysis Kurt Lewin Kur ...
Creating the Third Alternative Creating the Third Alternative • • A possible start A possible start ... ... Would you be w ...
Principle Principle • • The whole is greater than the sum of it The whole is greater than the sum of it ’ ’ s s parts parts Syn ...
Paradigms Paradigms • • I value differences in others and seek the I value differences in others and seek the Third Alternative ...
Processes Processes • • Apply Win Apply Win Win thinking (Habit 4) and Win thinking (Habit 4) and Empathic Communication ( ...
Quotes Quotes • • Strength lies in differences, not in Strength lies in differences, not in similarities similarities • • The ke ...
Summary Summary • • Process of Synergising Process of Synergising • • Valuing the Differences Valuing the Differences • • Creati ...
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