Managing Information Technology

118 Part I • Information Technology 35 40 Capacity Additions (Tons) 30 25 1965 20 15 10 5 0 1970 1975 1980 1985 1990 1995 EXHIBI ...

Case Study I-1 • IMT Custom Machine Company, Inc.: Selection of an Information Technology Platform 119 Serve U.S. customers to t ...

120 Part I • Information Technology Vision Goals Provide market leadership Customer satisfaction Quality Reliability Delivery Se ...

Case Study I-1 • IMT Custom Machine Company, Inc.: Selection of an Information Technology Platform 121 IBM MAINFRAME (CAD, MDB, ...

122 Part I • Information Technology packages—all connected to an inkjet printer. PCs were obtained under a three-year lease from ...

Case Study I-1 • IMT Custom Machine Company, Inc.: Selection of an Information Technology Platform 123 Bill of Material Customer ...

124 Part I • Information Technology DBOMP was originally written by IBM and extensively modified for Fort Wayne in the 1990s to ...

Case Study I-1 • IMT Custom Machine Company, Inc.: Selection of an Information Technology Platform 125 systems should be located ...

126 Part I • Information Technology As of September 2002, SPEC had been plagued with delays because staff could not arrive at a ...

Case Study I-1 • IMT Custom Machine Company, Inc.: Selection of an Information Technology Platform 127 on the workstations. Such ...

128 (KTSs), were special purpose machines with both proprietary hardware and software. As a result, they were expensive to buy, ...

4.Were sold, engineered, installed, and supported by an experienced team of data and voice networking professionals. Progress to ...

130 Part I • Information Technology VoIP2.biz Offerings The VoIP2.biz V2B System 1 IP PBXSM, which provides the customer a VoIP ...

Case Study I-2 • VoIP2.biz, Inc.: Deciding on the Next Steps for a VoIP Supplier 131 Delivering dial tone to the desktop and pr ...

132 Part I • Information Technology Internet Explorer, dramatically reducing the cost to deploy and support Internet-based infor ...

Case Study I-2 • VoIP2.biz, Inc.: Deciding on the Next Steps for a VoIP Supplier 133 VoIP2.biz’s Differential Advantage In a May ...

134 Part I • Information Technology Indiana, have long dominated the traditional market for voice communication. They sell netwo ...

Case Study I-2 • VoIP2.biz, Inc.: Deciding on the Next Steps for a VoIP Supplier 135 to sell and install a Cisco solution. In ma ...

136 Part I • Information Technology EXHIBIT 2 Sample Marketing Materials are generally aware of VoIP as a topic that could save ...

Case Study I-2 • VoIP2.biz, Inc.: Deciding on the Next Steps for a VoIP Supplier 137 relocation. With this information, VoIP2.bi ...