Managing Information Technology

138 Part I • Information Technology Key Milestones Milkowski strongly believed in setting firm, measurable milestones during the ...

Case Study I-2 • VoIP2.biz, Inc.: Deciding on the Next Steps for a VoIP Supplier 139 Financial Projections As part of the proces ...

Total 2006 Jan-06 Feb-06 Mar-06 Apr-06 May-06 Jun-06 Jul-06 Aug-06 Sep-06 Oct-06 Nov-06 Dec-06 Total Total Cumulative Users 608 ...

2008 Jan-08 Feb-08 Mar-08 Apr-08 May-08 Jun-08 Jul-08 Aug-08 Sep-08 Oct-08 Nov-08 Dec-08 Total Sales per Period 67 79 81 91 104 ...

142 Part I • Information Technology Evaluated several graphical user interfaces (GUIs) and reporting packages for the Asterisk ...

Case Study I-2 • VoIP2.biz, Inc.: Deciding on the Next Steps for a VoIP Supplier 143 members thought the firm should be shut dow ...

144 CASE STUDY I-3 The VoIP Adoption at Butler University As CIO Kincaid looked back over the past 12 months, he took pride in t ...

Systems Administrator TelecomCoordinatorSr. Systems Administrator NetworkEngineer Web Developer Level 3 Web Developer Level 2 We ...

network as data communications: a VoIP^3 network solu- tion. Like the other alternatives, a VoIP solution appeared to be neither ...

CASE STUDY I-3The VoIP Adoption at Butler University Director, Netwk & Sys Telecom Coordinator CIO Butler participants Outs ...

148 Part I • Information Technology important and they clearly wanted a private voice mail- box. These results were somewhat of ...

Case Study I-3 • The VoIP Adoption at Butler University 149 (^5) Lightweight Directory Access Protocol provides an online, fully ...

150 Part I • Information Technology Implement a new system to support VoIP PBX in- house Cisco (represented by Berbee Informati ...

Case Study I-3 • The VoIP Adoption at Butler University 151 The IR team considered leasing the new telephony system, but after a ...

152 Part I • Information Technology traffic merging, the respective personnel also merge. Data people approach projects differen ...

Case Study I-3 • The VoIP Adoption at Butler University 153 important system information to users in person via departmental sta ...

154 Part I • Information Technology PowerPoint presentation to explain terminology, benefits, and how the new technology was goi ...

Case Study I-3 • The VoIP Adoption at Butler University 155 1/04 2/04 3/04 Began systematic plan to replace data network over th ...

156 Part I • Information Technology Post-Implementation Reality Altogether, the new system took approximately one year from the ...

157 CASE STUDY I-4 Supporting Mobile Health Clinics: The Children’s Health Fund of New York City The Children’s Health Fund The ...